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Business Profile

Collection Systems

Pticket.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Systems.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/29/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    website FOR PAYMENT IS DOWN AND NOBODY ANSWERS THE *****

  • Initial Complaint

    Date:11/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/21/2021 i was issued a street sweeping ticket as well as tag ticket for tags not shown.I paid the ticket. On 7/22/22 I was issued another 2 tickets for the same reason as the prior year. I did no receive anything in the mail until 11/23/23 which was way past the dispute date. My complaint is that there are no photos or proof of my vehicle at the time the ticket was issued because I did not get a citation ticket on my car either so I had no knowledge of this ticket. After some digging I realized that the dates in which the tickets were issued that I was out of town and my car was left on my parents driveway which doesnt explain why I got a ticket and on top of that my parents street has their street sweeping on the 1st and 3rd MONDAY of each month and this ticket was issued on a Friday. I called into pticket and was told there should be photos online and there wasnt. After digging some more I realized that my brother had accidentally put my plate on his car and the one getting the tickets. My complaint is that theres shouldve been photos taken of the vehicle or some sort of proof to provide people when issuing tickets to prevent issues of this sort from happening. I find it unbelievable that when I was speaking to Pticket that they told me there was no proof of my car being on the street nor was there anything I can do about. Although I was able to get to the bottom of my specific situation I find it unethical for a company like this to be able to issue anyone tickets without AT LEAST proving a photo for proof of citation.

  • Initial Complaint

    Date:03/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/24/21 I would my vehicle and filed the responsibility release with DMV which they have on file I contacted them , on 2023 ,2 years after is old my car to Carvana, supposedly the car gets 3 parking tickets and they keep mailing them to me to my old address and threatening with sending it to ************* have mailed them back 4 times with copies of the sale agreement from back in 2021 and the keep harassing me , I need them to update their system and see that I DO NOT own the car , I can provide purchase agreement, responsibility release and a formal letter from ******* stating that I am not liable for this and this company needs to sto harassing me

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