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Business Profile

Online Retailer

Civil Regime

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Civil Regime's headquarters and its corporate-owned locations. To view all corporate locations, see

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Civil Regime has 2 locations, listed below.

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    Customer Review Ratings

    1.33

    Average of 12 Customer Reviews

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    Review Details

    • Ryan E

      Date: 06/14/2025

      Woke left, Anarchist, anti MAGA brand. Called MAGA supporters a *** and racist on their Instagram story. And they also stated they're against Christianity! NOT OKAY.

    • Gabriela N

      Date: 06/02/2025

      Ive been trying to email them in regards to a pair of ** **** shorts I have purchased where the patches are falling off, which was happening when I received them. I cant reach their contact email bc the smtp has been reached, and I only got a response from filling the form out on their website, which was never followed up on. I cant reply to the email for the same reason! I cant even do that again because their contact page is locked behind the password when they dont have a collection up, which is ridiculous. I also tried DMing them, which didnt work. I like their products which is what makes this so frustrating. You need to have functioning customer service and support. Dont recommend until they solve this issue.

    • Mike R

      Date: 03/04/2024

      Their website is very glitchy and placed an order by mistake. I have been trying to receive a refund and they have not got back to me. BUYER BEWARE very shady practices!!!

      Civil Regime

      Date: 03/28/2024

      Hello ****, We see you placed 2 orders for 2 different items 4 minutes apart on 3/3/2024. Once an order is placed, we are unable to cancel it as our fulfillment center immediately begins to process and prepare the items for shipping. Unfortunately, as stated in our online store policy, all sales are final. This policy takes into consideration that all the items we sell are limited and only released once.

    • Jeremiah B

      Date: 01/21/2024

      I've been ordering from them since 2021. It has been a good experience every time. Every order I've placed has been correct and delivered reasonably quickly. The clothes I've received have been quality and compliments when I'm wearing them are not uncommon. I really don't have anything negative to say.

    • Ashley R

      Date: 01/17/2024

      If I could give this company negative stars I would. For starters they charged me twice for the same order. I cancelled the second order immediately and it sent me an email that I requested a cancel but it was not a guarantee. I emailed them several times with NO response. 10 days later still no response and all items have since been shipped. Everything is just an automated email. I am baffled how this company is even in business. DO NOT buy from them.

      Civil Regime

      Date: 03/28/2024

      Hello ******, we see that you have placed 4 orders with us, the most recent order was placed twice and they were submitted 3 minutes apart. As per our online store policy, we can not guarantee any changes can be processed once an order is submitted. As a courtesy we provided you with a prepaid return label to send the duplicated order back for a full refund, however none of the items have been returned.

    • Eric S

      Date: 01/02/2024

      January 1st **** emailed them multiple times about our order that they shipped out that was the wrong size after 4 weeks still nothing posted on their Instagram wall lastnight to get a direct message saying dont be writing stuff like that on their ******** calling me HOMIE this isnt AMAZON they will refund our money keep the hoodie use it for toilet paper if I wish this company is a JOKE and needs to be investigated period!!! Taken peoples money and not receiving anything people stay away

      Civil Regime

      Date: 04/25/2025

      Hello ****, 

      We are sorry to hear you had a bad experience, there are various fake IG accounts impersonating our company and even though we do try to warn our follower on IG about these accounts, we are not always able to catch them in time.  For this reason we DO NOT use our IG account for customer service, it is strictly for social media purposes. 

    • Bobbie P

      Date: 12/29/2023

      I have repeatedly tried to email them because I sent. A shirt back over 2 weeks ago with no response. Every time you email them all you get is an automated message we will get back to you when? NEVER I am guessing. This is screwed up that they are stealing from customers. Sad part was it was my sons birthday present

      Civil Regime

      Date: 03/28/2024

      Hello ******, We see that this order was shipped back to us during our busiest holiday season, right before the Christmas holiday. During the peak season, returns are processed within 14 Business Days of being received. Your return was received on 12/19/2023 and we shipped the replacement you requested on 1/3/2024, well within the time permitted.

    • Casey C

      Date: 12/19/2023

      I have been emailing them for two weeks because an item in my order was missing. Absolutely no contact back except automated emails saying they'll get back to me. I have spent over a grand on this brand in the last 3 months and I'll never spend another ***** on it.

    • Annie M

      Date: 12/02/2023

      I didn't want my phone number in their system and you can't see the clothes without giving them your phone number and email. Told them on Instagram and they decided to tell me to "get put boomer." I am way under boomer age. Reported to Instagram thet are using Hate speech. Other agreed with my post telling them slurs are not okay. This company is not run by a normal Sane person and attacks people who don't like them with derogatory words. I'd give them zero stars and will report this to as many review sites as possible as this is NOT OKAY. I'd give zero stars if I could.

    • Emma R

      Date: 08/22/2023

      I purchased two shirts and one of them came in with the paint design smudged, peeling off, and cracked. I immediately requested a customer service request that did not get answered for two weeks. I then sent another one and they asked for pictures of my shirt. I sent them and have yet to receive an answer back. I just wanted either an exchange or refund and have been trying for WEEKS

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