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Business Profile

Web Design

Web Resources

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never heard of this company and out of the blue they just took 14.95 out of my debit card I have tried to calling them and it says invalid number

  • Initial Complaint

    Date:10/30/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date 10/29/2024, in the amount of $14.95 was debited from my account. Emailed company and got no response. I have no ideal who these people are and by know means did I subscribe for their services and I would like to get my money back. I consider this a fraudulent transaction.

  • Initial Complaint

    Date:10/28/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do not know what this company is or why they are trying to charge me. I woke up to a fraud text from the bank, but the trifling bank did not block the charge. I just do not want to see any charge from them on my account. This has to be illegal.

  • Initial Complaint

    Date:09/30/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have no idea who Web Resources are or the service they provide..I was billed $14.95 onto my debit card..The phone number is 855-461-8186…I expect a refund ASAP..What a scam this is!

    Business Response

    Date: 10/15/2024

    The amount of your purchase, $14.95, was debited to your account.  Regretfully, you did not directly contact us to determine what the purchase involved much less to request a refund.  We pride ourselves on responsive customer service and would have gladly discussed the purchase with you and, if you requested, issued a refund.  As such, a refund was issued to you on 1 Oct 2024.  We consider this matter closed.

  • Initial Complaint

    Date:08/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company took $14.95 out of my checking account July 18, 2024. I have never heard of this company. I contacted the bank and they cancelled my debit card and mailed me a new one. So today I saw where they got more money out ($14.95). These people are stealing money from me and others. Something needs to be done to stop this kind of thing. The last date they got my money was Aug. 19, 2024. They need to refund my bank account. ??

  • Initial Complaint

    Date:07/31/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has made two changes within the last two months to my PenFed C. Card I got a text from my card on Sunday 06/30/2024 at 4:12 a.m. so I called them to decline it they closed that account and issued us new cards today 07/31/2024 I checked my account again and saw the same $14.95 being changed again, so this time I call my card company and asked why is my account being charged again and they said maybe because I had it on my phone wallet closed our account again. Now we need to wait 7 to 10 days again for new cards. P.s. I call the number on the billing from my account and I get Only a message if I would like to use them for a business account, that is really rich of them.

    Business Response

    Date: 08/22/2024

    Customer was successfully charged $14.95 --- one time --- on 30 Jul 2024.  We issued a refund in the amount of $14.95 on 5 Aug 2024.  Pls see attached screen shot showing exactly that.

    Business Response

    Date: 08/22/2024

    Date Sent: 8/22/2024 2:15:43 PM
    Customer was successfully charged $14.95 --- one time --- on 30 Jul 2024.  We issued a refund in the amount of $14.95 on 5 Aug 2024.  Pls see attached screen shot showing exactly that.

    Customer Answer

    Date: 08/22/2024

    They have all of the papers they requested moths ago along with copy's from the court system.

  • Initial Complaint

    Date:05/13/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got on my bank website and noticed a charge of $14.95 from May 12th 2024 to a company named web resource with a phone number of 855-461-8186. I called the number asking why They withdrew money from my account. They said I signed up for help starting a business. I did not sign up to start a business. I’m a 60 yo man that is employed full time. Too late to be starting a business. I told the gentleman that I wanted my money refunded and he refused saying I had to email them stating that I did not sign up to start a business.

    Customer Answer

    Date: 05/16/2024

    The complaint has been resolved. I was informed this morning that the money that was withdrawn from my account has been refunded. Thank you VERY much. Please feel free to call me at ###-###-####.
    C***** *******,

    ********@yahoo.com

    ###-###-####

  • Initial Complaint

    Date:01/12/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The following charges appeared on my banking statement on the indicated dates. I did not request anything from this company nor did I even know what services they provided. I tried calling and emailing them to have the charges removed, but I got no response except to having more charges place on my bank account. I do not know what to do to get them to stop placing more charges in spite of my attempts to have them removed. Please help! 9/28 14.95 11/27 4.95 11/28 14.95 1/3 7.00 1/8 97.00 1/10 14.95

Web Resources is NOT a BBB Accredited Business.

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