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Business Profile

Auto Repairs

Rene's Automotive Svc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Clock in my Ghia dashboard and a tune up on the ******* Why had it been over 8 months later to bring both cars to you since July,2024? Do you realize the emotional distress you have caused me for 8 month? I had to take my car to Subie Independent that was charging me over $5100.00. After 10 days having my car it was in 4 Wheel drive in Low. Couldn't get it in any other drivable. I had to drive it to a ****** dealership to fix the axel etc. they damaged. I have not found anyone to repair the Karmann Ghia yet but since you worked on this car it is dangerous to drive. Still the Gas tank doesn't register how much gas I have in that car. So now a Car All they were suppose to do is fix the clock. 8 month both cars came back worse that when I brought them into their establishment. I sent them several email and video even showing them how to fix the issue. No reason to pull my car apart. You were suppose to bring me a new battery never seen it. I asked for bills over several months you said you trust me or they were in a pile of bills you have near your computer. I was informed by several mechanics etc. that you have cars all over the place. ******* said to me that you had to stay on a Friday night till 9 ******* to finish a persons car. ******* told me he had to take a women to a rent-a-car for her. 8 month 2 cars and I am walking to get my groceries, etc. Gas gauge stuck in same position when actually I had no gas in my car. ******* said I could drive it for a few days. I had to call AAA flat bed truck on 02-09-2025 pick-up my car and deliver it back to ******* aka Renes. *** brought it to your establishment 02-09-2025. They went thru my car took out my things they never needed to do. Didn't know where to open the latch to put gas in my car. Didn't need to put my things on the floor on the shop. I have a picture of the gas gauge it is not uploading for some reason. It reads below 1/2 tank of gas. So why would you think that the gas tank would be entirely empty?

Rene's Automotive Svc is NOT a BBB Accredited Business.

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