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Business Profile

Hair Care

Olaplex, Inc.
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 665-4086Email BusinessWrite a Review

About

Overview

Olaplex, Inc.

1187 Coast Village Road #1-520

Santa Barbara, CA 93108

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BBB Accreditation & Rating

Olaplex, Inc. is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Olaplex offers salon-grade foundational haircare using patented bond-rebuilding technology across at-home products and professional treatments.

BBB Accredited Since: 1/23/2023

Years in Business: 13

Products and Services

Products

  • Shampoos
  • Conditioners
  • Treatments
  • Stylers
  • Value Sets
  • Jumbo Sizes
  • Lash & Brows 

Hair Goals

  • Strength & Elasticity
  • Shine & Sheen
  • Smoothness & Frizz Control
  • Softness & Moisturization
  • Shape Retention & Integrity
  • Scalp Health
  • Curl Support
  • Color Brightening 

Business Details

Local BBB:
BBB of the Tri-Counties
BBB File Opened:
9/30/2021
Business Started:
2/11/2013
Business Incorporated:
11/17/2017
Type of Entity:
Corporation
Business Management:
Darcy Christal, Co-Founder
John Duffy, General Counsel

Additional Contact Information

Customer Contacts
John Duffy, General Counsel
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Social Media

Additional Information

Other Resources
Board of Barbering and Cosmetology
2420 Del Paso Road, Suite 100
Sacramento CA 95834
Phone Number: (800) 952-5210
Fax Number: (916) 575-7281
http://www.barbercosmo.ca.gov
Business Categories
Hair Care, Beauty Supplies, Cosmetics Sales, Hair Products, Hair Styling, Beauty

Latest Reviews

  • Marilyn C

    "I wish I would’ve researched Olaplex before I purchased & used almost every product. For months my hair seemed healthier which is why I continued to purchase & use it." ... Read full review

  • Lauren S

    "One star is even too much for a company that not only does not stand by their product, but also clearly wants to bury their head in the DIRT as far as quality control standards go. I am disgusted that this company will not give me some compensation for the damage to my scalp." ... Read full review

  • Lacoryer N

    "I started using these products on my hair after my stylist used them and my hair fell out immediately! It constantly fell out and has not grown back and it's very brittle and dry." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.