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Business Profile

Call Center

BenchmarkPortal
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 214-8929

About

Overview

BenchmarkPortal

126 E Constance Ave

Santa Barbara, CA 93105-3516

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BBB Accredited Since: 3/25/2011

Years in Business: 27

BBB Accreditation & Rating

BenchmarkPortal is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

About This Business

BenchmarkPortal is the source for Contact Center best practices with Benchmarking, Education and Consulting services. Their mission is to help a business run a call center more efficiently and effectively. Benchmark Portal evolved from work at Purdue University's Center for Customer-Driven Quality and is licensed as the business entity to technically support data collection and to distribute the survey results to the customer-contact industry.

Products and Services

Benchmarking, Industry Reports, Contact Center Management Training , Contact Center Quality Assurance Training, Contact Center Workforce Management Training , Contact Center Agent Training , Contact Center Coaching , Contact Center Supervisor Training , Center of Excellence Certification , IVR Assessments , Customer Satisfaction Assessment, Agent Satisfaction Assessment

Photos and Videos

Business Details

Local BBB:
BBB of the Tri-Counties
BBB File Opened:
3/22/2011
Business Started:
1/1/1998
Business Started Locally:
1/1/1998
Business Incorporated:
1/1/1998
Type of Entity:
Corporation
Alternate Names:
The College of Call Center Excellence
College of Call Center Excellence
Benchmark Portal
Business Management:
Mr. Bruce Belfiore, CEO
Ms. Gloria Cavallero, Manager

Additional Contact Information

Principal Contacts
Mr. Bruce Belfiore, CEO
Customer Contacts
Mr. Bruce Belfiore, CEO
Ms. Gloria Cavallero, Manager
Fax numbers
Primary Fax: (805) 618-1557
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media

Additional Information

Business Categories
Call Center, Training Programs, Telemarketing Services

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

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