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            Business ProfileSilverLake Financial

            Financial Services
            BBB accredited business

            Contact Information

            2901 W Coast Hwy Ste 200

            Newport Beach, CA 92663

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            Email this Business
            (844) 633-9292

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            Customer Reviews

            4.8/5

            Average of 97 Customer Reviews

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            Customer Complaints

            14 complaints closed in last 3 years

            7 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/29/2019

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers personal and business loan lending services.

            Business Details

            Location of This Business
            2901 W Coast Hwy Ste 200, Newport Beach, CA 92663
            Email this Business
            BBB File Opened:
            3/29/2019
            Years in Business:
            8
            Business Started:
            7/28/2015
            Business Incorporated:
            2/19/2019
            Accredited Since:
            8/29/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            40
            Alternate Business Name
            • SilverLake Financial LLC
            Business Management
            • Mr. David Potalivo, CEO
            Contact Information

            Principal

            • Mr. David Potalivo, CEO

            Customer Contact

            • Mr. David Potalivo, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to shop for financial services

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/02/2024

            Complaint Type:
            Order Issues
            Status:
            Resolved
            ******************************* at Silver Lake Financial talked ** into a debt-settlement program, by telling us there was an option to convert to a personal loan in as soon as 3 months if we kept up with the payments. After doing so for 3 months, I inquired if the option would be available. He talked around the idea so at 6 months I finally called and was told there was no way this would be an option. I have all related e-mail proving this. We would like to recover some of the fees we paid ********************** *********** signed us up for. This includes $2,974.14 to ******************** and $5,047.336 to Silver Lake Financial. Copy of the e-mail trail that led to us choosing this program is attached.
            Read More
            Read 13 More Complaints

            Customer Reviews

            97 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Van V

            04/22/2024

            Excellent service. ******** was very helpful and considerate of my situation and needs.

            SilverLake Financial Response

            04/23/2024

            Thank you so much for your review! We appreciate your feedback! 
            Read 96 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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