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Find a Location

Five 9, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Five 9, Inc

      4000 Executive Pkwy Ste 400 San Ramon, CA 94583-4206

    Business ProfileforFive 9, Inc

    Telemarketing Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Global provider of cloud contact center software, bringing the business benefits of the cloud to customer service, marketing and sales organizations worldwide.

    Business Details

    Location of This Business
    4000 Executive Pkwy Ste 400, San Ramon, CA 94583-4206
    BBB File Opened:
    2/27/2007
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Type of Entity:
    Corporation
    Number of Employees:
    400
    Business Management
    • Ms. Katie O'Connell, Marketing Communications
    • Mr. Mike Burkland, President/CEO
    Contact Information

    Principal

    • Mr. Mike Burkland, President/CEO

    Customer Contact

    • Mr. Mike Burkland, President/CEO
    Additional Contact Information

    Fax Numbers

    • (925) 469-0598
      Primary Fax

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    After several searches I traced the phone number located on the form ************ to a company I think is Five 9 **** I emailed them to be removed from list to no avail. I would like for them, and anyone connected to them to discontinue sending me fake car warranty scams.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin White

    1 star

    02/10/2022

    This is an awful company. I used a (safe) prepaid card to verify identity, you wont be charged and over the next 24 hours this company charged me $99.97. Once contacted they quickly refunded the first $39.99 charge and assured me my membership had been cancelled. I had never joined with them, or anyone, with my throwaway prepaid card. The next day, they did it to me again. ??

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