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Find a Location

Sunset Painting and Decorating has 1 locations, listed below.

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    Business ProfileforSunset Painting and Decorating

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers painting services for residential and commercial properties.

    Business Details

    Location of This Business
    2308 Crestfield Dr, San Ramon, CA 94582
    BBB File Opened:
    3/31/1998
    Years in Business:
    28
    Business Started:
    2/1/1996
    Business Started Locally:
    2/1/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    2
    Alternate Business Name
    • Sunset Painting & Decorating
    • Sunset Professional Painting
    Business Management
    • Mr. Rolando Rodriguez, Owner
    Contact Information

    Principal

    • Mr. Rolando Rodriguez, Owner

    Customer Contact

    • Mr. Rolando Rodriguez, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Contractor: Sunset Professional Painting ************************************************************** www.sunsetpropaint.com Date of Contract: 9/1/22 Work included: Prime and Paint the Following Painting Kitchen Cabinets: $2984 TV Entertainment: $698 Mantel: $195 Stairway Railing: $1496 Hallway Cabinet: $645 The above work was acceptable.*Garage Floor Epoxy (Powerwash Prep, Prime and Paint $1894 Sunset Paint applied the Epoxy Floow Coating System to the garage floor as part of this project. Shortly after completing the work the epoxy floor coating began to peal and show the tire tread and was unacceptable. I contacted Sunset Painting and arranged for them to come out and look at the floor. They agreed that the work product was unacceptable. The crew returned to reperform the work during the first week of November. They removed the majority of the epoxy floor by sanding but failed totake it down to the bare concrete and re-etch the surface to accept the epoxy. They also used a spray paint primer (which is not part of the epoxy kit) as part of the preparation. They then applied the epoxy topcoat. Unfortunately the epoxy floor soon started peeling back and chipping again. I notified Sunset Painting and requested thar they come out and view the floor chipping again. They returned twice. The last time on site was December 17th, at which time they agreed to reperform the work againg to correct the problem and scheduled the rework to take place the first week of January. The crew failed to show up and has since then failed to return my emails, text messages or answer my phone calls. The last contact I have had with the company was when *****, the owner met with me on December 17th to schedule the rework.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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