Video Game Services
Z League, Inc.This business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 24 total complaints in the last 3 years.
- 13 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/27/2024
Type:Customer Service IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I had $100 in my withdrawable balance(and had deposited my $100 minimum to withdraw)After hitting the withdraw button it tells me I do NOT meet the $100 threshold.Initial Complaint
Date:11/21/2024
Type:Service or Repair IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have deposited, as others stated, money on separate occasions with the hopes of being able to cash out my winnings. That was never the case. I cannot cash out my winnings, no support to speak with. The phone number on their site is busy. They are scamming and stealing money from people.Initial Complaint
Date:11/14/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Z league is scamming people out of time and money on the app this company is a scamInitial Complaint
Date:11/04/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Finally this on this website for a long time of the league and I handled up money and then when I went to a job there's no cash out option then it says go to the website to activate your account and I try to do that and there's no real no option to do that it doesn't let you it says sign in or sign up and try to sign up and it just you don't get anywhere it just keeps running the running circles and there's no phone number to call there's no one to get a hold of him this is really ridiculous and it's not fair that they spend your time playing these games and that my time is valuable so I mean it's not fair that they can do that and say they're going to pay you and then don't and then when you do drugs and that was my last thing that you count so I deleted that one and I made another one and now they didn't give me the option to cash out so this is really silly it's like why are they how are they able to get away with this stuff and like all those other games on the Play store or the games that we have to do all these things and then you meet the requirements and then you want to cash out and then you got to do like another 100 videos and stuff like that all these games things are just nothing but scam they seem like every single one of them out there is a scam and it's ridiculous and somebody should be doing something about this so they should be able to promise this money and then you not be able to get it in this that's crazy they definitely should be penalized for thisInitial Complaint
Date:11/04/2024
Type:Billing IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They own me over 200$ when I been waiting for my money I earned in this gaming app . They refuse to pay me .. instead they suspend my account without payment or explanation. I payed just to be able to cash out and now they dont want to fulfill there end of the deal .. when trying to contact them through multiple emails they have not responded..Initial Complaint
Date:10/16/2024
Type:Service or Repair IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
After I verified my identity the Cash out button disappears and they said it won't be fixed I have money in the account I need access too 36 dollarsInitial Complaint
Date:10/11/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I've been using this service for several several months now to use the service cuz you know that it's going to pay me to play video games but then I put $20 into it and then they said that they match my 20 and give me 40 and I could cash out at $20 but then all the sudden they didn't even have the money anymore it turned into gems and now they have money again and I they changed their cash out to $100 and I have well beyond made that and still there's no option cash out and I think they're just stealing moneyInitial Complaint
Date:10/09/2024
Type:Sales and Advertising IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company is scamming people. The tournaments are not against actual real people, and the app does not allow you to cash out your winnings. There is litterslly no cash out option on their website or application.Initial Complaint
Date:09/24/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have physical proof that I made money off of the app and they took it away for no reason at all and they havent responded to any of the emails I sent them. This app and its founders are literally just taking money away from its users for no reason. I want my $20.00 back that I deposited. I would also like the $116.00 that they took away from my account for no reason and the $48.63 that is currently in my account wallet on the app since they wont let me withdraw it anyway.Initial Complaint
Date:09/10/2024
Type:Product IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business is straight stealing from people left and right. Once you win money on the app they require you to deposit $20 to withdraw said funds, only to never hearing from them again.
Z League, Inc. is NOT a BBB Accredited Business.
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