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Find a Location

Cole Chrysler Dodge has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cole Chrysler Dodge

      3550 Broad St. San Luis Obispo, CA 93401

    • Cole Chrysler Dodge

      3550 Broad Street San Luis Obispo, CA 93401

    Business ProfileforCole Chrysler Dodge

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company's business is offer automotive repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    Cole Chrysler Dodge has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cole Chrysler Dodge

        3550 Broad St. San Luis Obispo, CA 93401

      • Cole Chrysler Dodge

        3550 Broad Street San Luis Obispo, CA 93401

      Location of This Business
      3550 Broad St., San Luis Obispo, CA 93401
      BBB File Opened:
      12/11/2006
      Years in Business:
      20
      Business Started:
      12/10/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 9952 for this business, issued by Bureau of Automotive Repair

      These agencies may include:

      Bureau of Automotive Repair

      10949 North Maher Boulevard

      Rancho Cordova CA 95670

      (866) 860-8509

      http://www.bar.ca.gov/index.aspx

      Type of Entity:
      Corporation
      Alternate Business Name
      • Cole Chrysler
      Business Management
      • Jerry Reeves, Parts Manager
      • Mr. David Cole
      • Jacob Long, Service Manager
      • Mr. David Cole, Owner
      Contact Information

      Customer Contact

      • Mr. David Cole
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I HAVE HAD TO TAKE MY VEHICLE TIME AND TIME AGAIN TO THE ABOVE DEALERSHIP YEARS OF ONGOING RECALLS, BROKEN, DEFECTIVE AND WARRANTY SERVICE ALL HAVE BEEN TERRIBLE JUST THIS PAST FEW MONTHS AND WEEKS I HAVE HAD TO RETURN TO THE DEALERSHIP NUMEROUS TIMES AND NOT ONCE WAS THE ACTUAL PROBLEMS FIXED, THEN THE SERVICE MAN 'JOHNNIE' TOLD ME I (MUST HAVE ALL THESE MANY ISSUES DONE IN ORDER TO KEEP MY WARRANTY) i told him they are done ? There failed repairs have already caused one injury and many other defective items not fixed [properly) they tried to UP-SALE me on items not needed or required, the defrauded me of well over $2000.00 ++ and defrayal MOPAR of thousands as well on items that did not work and or were used items billed as New. This week again the same problems are still happening, when recently i had to have a State SMOG done, the people showed me under the Hood, that they COLE have messed up many of my connections, broke some items and never told me.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joseph H

      1 star

      04/11/2023

      I placed an order through Dodge Garage .com for a custom built Dodge Durango Hellcat. They inturn directed me to Cole Chrysler Dodge Jeep. I also had to deposit $100.00 as a show of good faith that I was serious. I got a print out with an ID and order number. The print out also states that I would be contacted by a dealership representative shortly. I waited 4 days with no contact so I called them. I spoke with the sales manager "Mike" who said they had received my request and he asked me to come in to have one of his sales consultants build the car with me and show me the color. I was assured by him that they could build this car. I went to the dealership today 4-11-23 and met Mike who handed me off to his sales consultant Vince. Vince looked up the car I wanted and told me his dealership couldn't get that one. All I got from the sales manager was sorry I guess we can't. I drove approximately one hour and all I got was "sorry, I guess we can't". When I got home I remembered the $100.00 deposit, I called the dealership and was told to have my credit card company decline the transaction. I have since filed a complaint with their corporate office who said they would look into the matter.

      Local BBB

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