Business ProfileforThe Ups Store

This store is rude, unprofessional, racist and biased with their employees. An employye by the name of ****** became very rude and very nasty arguing back-and-forth with me for about 5 minutes in front of customers and employees. ****** called me names such as crazy and insane in front of customers and in front of the employees. I asked ****** numerous of times to stop speaking to me and this is not great customer service to try to argue with a female and a customer. I asked to speak to a manager; he told me no and did not give me his phone number when I requested it. Another employee provided me his name on a *** card.****** should not be working at the UPS store if he does not know simple customer service skills nor If he doesn't know not to call a paying customer's names while on the floor and while customers are present and employees. The fact that AUP S employee was arguing with me calling me names made me feel very uncomfortable and I feel like I need to report this to higher authority.I would like to have someone call me or contact me back. I will be calling the manager tomorrow but I have no idea if I'm really going to be speaking to them or someone pretending to be since they don't want to get in trouble I also do believe that the owners of the establishment should know about this because if ****** did this to me , just imagine how many other people that he's done this too and they just haven't reported it or said anything.The owner of the store was super rude, nasty, racist and unprofessional. She kept telling me how she isn't going to read my email, apologize for anything ****** did since it didn't sound like him. She refused to read my email I sent her and corporate. She referred to apologize for her employee yelling at me and making racist comments. She said she agreed with him and she will not help me resolved the issue. Even though other customers were hearing us go back and fourth and they said she was wrong.Thank you ***********************