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Business Profile

Money Orders

Xoom Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Money Orders.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDarren B

    Date: 01/15/2024

    1 star
    After using the service for simple things 6 or 7 times successfully by sending money from one of my accounts to another one of my accounts both in my name. While I wad away working a winter storm that devastated the east cost of America. My wife was stranded at a gas station with my 3 small children. I remembered xoom working in the past and was going to use it to send the same transaction numbers I've used in the past.A few minutes after sending the money I realized it hadn't arrived yet at 3:35 am. After checking my account I seen the transaction had been flagged for security reasons. I was told to contact support via phone. After calling the number I quickly learned their service wasn't available until 9am. Xoom promised instant money transfers without warning its customers of this fraudulent behavior. They either want to collect information from you to sell it to a 3rd party. Or they're trying to make the process so difficult you eventually cancel the transaction while they keep your fee.Absolutely criminal type behavior. I won't be using this service in the future.
  • Review fromAyana M

    Date: 11/16/2023

    1 star
    This company is awful small transfer to ******. They want to know to who? why? what? do you know the person youre sending money? Whats the reason you sent money anyway they canceled two of my transfer and I spent hours talking to them online heavy accent, the call goes out of the country. Those kids dont know anything about how to confirm if the transaction is real or not. Is none of their business, if Im sending money to a relative.

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