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Business Profile

Wholesale Jewelry

Faire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Jewelry.

Reviews

Customer Review Ratings

1

Average of 15 Customer Reviews

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Review Details

  • Janet W

    Date: 07/28/2025

    I have repeated requested this company to removed me from emarketjng and I am continuing to get spam from them. Theres no way to reach them. Rubbish CS. ***** them.

  • Nichole R

    Date: 07/06/2025

    The worst site for buying wholesale. small businesses beware! They lure you in with marketing incentives and then the shipping is higher than the products. Product pricing is higher than retail. Items are damaged and moldy and they refuse to exchange or refund them. Products dont get delivered and you have to spend days trying to get it fixed or refunded. The customer service is just boilerplate protocol with no favor to the customer. I am sick over how much money I just lost using this site. I leaned into it full budget to start my retail shop and *** lost thousands. They are gross!!!

  • Mesha W

    Date: 06/10/2025

    I'm a retailer with this brand and I used them in the past when I had my other company that I eventually had to close. However, I opened an interior design studio and was looking to work with a few brands via wholesale, I signed up for their "Insider Membership". I placed an order which they cancelled and locked the new account due to a balance being left on the old acct. I paid and asked them to reopen the studio's account. One of the **** told me to go back and use the old account and add myself as a team member, which I cannot. Although the was previously verified, the company is closed. As an "insider" paying ***** a month & supposed to receive free shipping over $300. I should have access to phone/chat support - the only support they provide is email which is not exclusive, there is no phone or chat support as they mention in their company policy. This is sad as there are small businesses many of us want to partner with, however Faire is blocking their true sales potential with the lack of proper customer service support. I'm still waiting on my remaining emails to be answered.

  • Jeff J

    Date: 05/23/2025

    Tried to use Faire to stock my online ******* and online store. Customer support was unhelpful, wouldn't recommend

  • Britt C

    Date: 11/22/2024

    I have been using Faire as a retailer for about a year and honestly didn't have issues until this past week. Being that this upcoming week is the most important retail week of the year these issues could not have come at a worse time. I have been emailing a customer support woman for 6 days and she assured me that on the 5th business day, today, she would take the "necessary steps to resolve the issue." When I emailed her this morning I got a reply from a totally different representative who sent me the same response she did on day one of my initial exchange therefore starting the entire conversation again as if he is unable to look back at the whole conversation. The fact that there is no contact phone number or any urgency to solve issues is truly appalling. I will be working directly with wholesalers and bypassing this horrendous platform entirely moving forward.

  • felix f

    Date: 10/08/2024

    I had a 1000 dollar order to make and Faire would not accept my payment no matter what I did. Every possible combination of credit card with billing address or bank account with routing number. There is no customer help line and the chatbot they provide offers no help at all. The commission they take is very high and for what...so they wont help you when you need it?

  • Peter C

    Date: 10/04/2024

    Absolutely the worst experience in my life as a small business owner! Ive been back and forth with their customer service team via email for weeks to verify my account. There is no way to contact them over phone and Im concerned about identify theft at this point. They have all of my personal documents, tax IDs, reseller permits, business permits, tax returns, etc. to no avail. Im a legitimate small business owner with over 20 years of experience and a solid revenue stream, and they are stonewalling me from purchasing merchandise for my retail shops. This is borderline illegal- Ive had a valid state resellers license for years! Im going elsewhere, closing my account, and never going to do business with these idiots again!

  • ZooHouseLLC

    Date: 08/04/2024

    I had received a sealed box, but upon opening, the kit was torn open and a toy was missing. I submitted the complaint, and I received the missing toy, but they are charging me for the missing item twice! They will not communicate with me and are placing blame on the supplier. They are scammers. Never will I do business with them again!

  • Demontay G

    Date: 07/29/2024

    Terrible customer service from this company, very sad ran business!

  • Lynsay V

    Date: 06/12/2024

    Im trying to get a coffee trailer up and running. I live 13 miles from an entrance to *********************, so the amount of potential customers is in the millions. I wanted to offer my customers my favorite coffee that happens to be **************** unfortunately for me bones coffee only offers wholesale through fair. Faire would not let me make an account because I couldnt prove I was selling at pop up events, apparently nobody at fair has ever heard of *********************, and they have no idea it is rural and in the middle of the mountains there are no pop up events. As someone who wanted to be a customer on ********************, I warn anyone that is thinking of using Faire as their middle man they are loosing you business for very stupid reasons.

Faire is NOT a BBB Accredited Business.

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