Complaints
Customer Complaints Summary
- 180 total complaints in the last 3 years.
- 180 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/19/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Simple biz calls my home land line up to 20 times a day. I block the calls but they just call from another number.
Business Response
Date: 12/19/2025
Apologies for the inconvenience. Weve added your number to the Do Not Call list and will no longer reach out to you.Customer Answer
Date: 12/19/2025
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID REMOVED, and find that this resolution is satisfactory to me.
Sincerely,
REMOVEDInitial Complaint
Date:12/18/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
12/18/2025 and multiple other datesBusiness Response
Date: 12/19/2025
We apologize for the inconvenience. Your number has been successfully added to the Do Not Call list to prevent further communication.Customer Answer
Date: 12/22/2025
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID REMOVED, and find that this resolution is satisfactory to me.
Sincerely,
REMOVEDInitial Complaint
Date:12/18/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
For months, we have been receiving multiple calls from this company. They call almost every day. When we pick up, there is no one on the other end. I have blocked their phone numbers several times and they just call back from another number. This is very inconvenient as I am the sole receptionist and these calls often interrupt other calls or discussions with clients. I would like our business to be placed on a no-call list.Business Response
Date: 12/19/2025
Our sincerest apologies for the disturbance. Weve added your number to our Do Not Call registry as requested.Customer Answer
Date: 12/19/2025
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID REMOVED, and find that this resolution is satisfactory to me.
Sincerely,
REMOVEDInitial Complaint
Date:12/09/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Simple.biz continues to call our office multiple times a day several times a week even after being told we are a corporation and we do not want to be contacted further. I asked to speak to a supervisor as the agent refused to listen to me and kept interrupting me when I asked to be placed on a Do Not Call list. I was assured there would be no further calls. That was back in June. The calls have continued incessantly since.Business Response
Date: 12/09/2025
We regret the disturbance. Your number is now safely on our Do Not Call registry, and we will not contact you further.Customer Answer
Date: 12/10/2025
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID REMOVED, and find that this resolution is satisfactory to me.
Sincerely,
Pivot Physical TherapyInitial Complaint
Date:12/02/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Several times a week I get unsolicited calls from simple.biz , most of the time it is just a silent line other times a recording. I have tried to be put on their do not call list but nothing works.Business Response
Date: 12/02/2025
Were sorry for the interruptions. Your number is now safely on the Do Not Call list.Initial Complaint
Date:12/02/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have allegedly been put on their do not call list over 10 times. However, I continue to get robo calls from them. They are also very rude as they do not answer when they call. I call them back and their people hang up on me when I tell them that I have been on their do not call list numerous time. I just want them to STOP CALLING ME!!! I will not do business with them and I am telling everyone about them. If this is how they treat me, they probably treat their customers just like this.Business Response
Date: 12/02/2025
Were sorry for the inconvenience. Your number has been successfully removed from our calling list.Initial Complaint
Date:12/01/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I asked to be removed from this companys calling list multiple times. I blocked REMOVEDstill persisted with harassing phone calls. What kind of legitimate business does business this way? They also would call very early in the morning long before my business was even open, so they must be on the West Coast or outsourcing these harassing calls.I intend on reporting them to the appropriate governmental entities, including the commerce commission.Put a procedure in place for removal that your employees can use or cease doing cold-calls.Business Response
Date: 12/02/2025
We regret any inconvenience caused. This is the first time we've receive the request to add your number to our Do Not Call Registry. (309) REMOVEDhas been added to our DNC registry as per your request.Customer Answer
Date: 12/02/2025
Complaint: 24211938
I am rejecting this response because: I asked your callers multiple times. Train your people better so that they understand the procedure to remove businesses from your harassing sales calls. You are aware of the problem, as there have been multiple complaints. Apparently, you just prefer to be an annoying, harassing business. Should I call 2-3 times a week harassing your employees to ensure that they put me on your imaginary do-not-call list? I had to track your business down & be very rude to one of your employees, who certainly didn't deserve it, in my efforts to get your employees to stop; and, the reply still indicates that this is the first your company was aware of my request.. What reputable business does business this way? Companies like yours need regulation--a REMOVEDnuisance.
Sincerely,
REMOVEDInitial Complaint
Date:12/01/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am retired; they call my phone multiple times per week. I have call blocked them, but it persists. Make it stop!Business Response
Date: 12/02/2025
Our sincere apologies for the inconvenience. We've successfully placed your number on the Do Not Call list.Customer Answer
Date: 12/16/2025
REMOVED-copy-source="MessageBody" style="color: rgb(36, 36, 36); margin: 0px; padding: 0px; font-size: 15px; font-family: "Segoe UI", "Segoe UI Web (West European)", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-weight: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; border: 0px; line-height: inherit;">Re: Complaint 242107-07-19E93 Thank you for addressing my complaint with Simple Biz; the resolution is satisfactory. I appreciate your assistance. REMOVEDSister Bay, WI 54234
Sent from REMOVED(REMOVED)
Initial Complaint
Date:11/24/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Simple Biz calls constantly even after being asked to be on their no call list.Always from spoofed numbers.Business Response
Date: 11/24/2025
We apologize for any unsolicited calls. Your number is now on our Do Not Call list, ensuring no further disturbances.Initial Complaint
Date:11/24/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They call multiple times a day/week. Noone on the line if i answer. Take us off of your call list. We are not interested and do not want anymore calls from this company.Business Response
Date: 11/24/2025
We're sorry for any interruptions. Your number has been placed on our Do Not Call list, and we will not contact you again.Customer Answer
Date: 11/24/2025
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID REMOVED, and find that this resolution is satisfactory to me.
Sincerely,
REMOVED
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