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Find a Location

SecureSpend has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSecureSpend

    Virtual Currency

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    41 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1811 11th Ave, San Francisco, CA 94122-4603
    BBB File Opened:
    9/22/2023
    Years in Business:
    1
    Business Started:
    8/27/2022

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Purchase $200 gift card 11/17/20** ******** Card declined when trying to make purchases. ******* states scammers come in scan card barcodes and take the monies.called number on card get the run around. Filed police report ****, ** report # **-244653. Tried business number from H363137393**8313831H constant busy signal. Called number on card again today they claim they sent a refund check in the mail however the NEVER had my address or bank account info.

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amber P

    1 star

    04/21/2024

    I purchased a SecureSpend ************ card for $150 for my sons birthday gift. From Vons in ******************. My son tried to use the card on Amazon, it was declined. He gave me back The card I gave him ****. I tried to use the card at ******* it was declined. I went to My car and called the number on the card, it lead to an automated system that gave me multiple options. I try to each one of them and they each lead to nothing nor can I get a representative on the phone. I tried this song called several times each time with it ending on me and then went online to the securespin.com website, theres a page that exist for each time you put your information a red warning label comes up on the top screen saying try again later system down. I have no trade this website over the last three weeks multiple times and each time have the same outcome. This company is definitely fraudulent and scamming people out of their money do not use secure spend.com secure, spend **** prepaid cards they are trash.

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