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Business Profile

Travel Agency

Alpha Media Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • PARRISH L

    Date: 04/10/2025

    These guys got us to pay a $10,000 setup fee, then hired a VA from the *********** to call us once every 2 weeks. They ran a pre-packaged ******** ad set, got 5 leads that all said we're getting scammed or got mass reported, and ran almost $24K total into the ground. We spent upwards of $800/day sometimes at their guidance, and their response when we had issues was to completely ignore it, leave it to the VA's, and the owner (******** *****) completely ghosted us the second we said we need a refund or we're taking legal action. Their contract guaranteed us at LEAST 5 closings in the first 3 months, they failed at the expense of $24K, and didn't even have the respect to admit their fault. If anyone in these reviews wants to hit them with a group lawsuit or class action, let me know. It's been a long time coming.

  • Jay L

    Date: 06/05/2023

    Snap Travel aka Booking Vault is a scam company. They post about 5% cheaper airfare than other companies on the Skyscanner or Kayak site.Once you book and pay for the full airfare, which you're required to do, they send you an email saying that the price went up by 20 %.You can either pay for the higher airfare or cancel the reservation.If you choose to cancel the booking and request a refund, they will hold your fund forever.This company should be banned from internet travel sites.

  • Bryan B

    Date: 05/21/2023

    bought what i thought were discount tickets... then right after i checked the price with the carrier.. not even 2 minutes after the purchase... FlightGuru had charged me double what the carrier was charging. i opened a complaint with them immediately showing screenshots of the prices.. been waiting hours for a response. i will update this review with the outcome. so FlightGuru called me back and said they were going to give me a refund. so then I booked my flight with the carrier. Then, today they called me back and said they were not going to give me the refund. what an awful company.

    Alpha Media Group, Inc.

    Date: 05/22/2023

    Client paid exactly what they agreed to pay on the website. The airlines did have a lower price for this ticket, which we matched. We refunded $169.31 to client to match the best price listed on the airline website.

  • Nathan L

    Date: 10/02/2022

    Bought a cheap ticket from ****** to ****** from snaptravel, a company affiliated with the Alpha Media Group, Inc. When I showed up to the airport, the airline informed me that they had canceled the ticket without telling me, forcing me to buy a much more expensive ticket right then and there at the airport.

Alpha Media Group, Inc. is NOT a BBB Accredited Business.

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