About

Local BBB:

BBB serving the San Francisco Bay Area and Northern Coastal California

BBB File Opened:

4/22/2011

Business Started:

5/1/2009

Business Started Locally:

5/1/2009

Business Incorporated:

2/1/2018

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

International Institute of Linguistics

Business Management:

Ms. Monica C. Vivanco, Translation & Interpreting Director

Number of Employees:

1

Additional Information

Refund and Exchange Policy

Prices andApplication of Tariffs of Language Courses

The courses provided by MCV Media, LLC are billed by teaching hour, which includes all teaching materialin PDF and registration fees. The textbooks are available for purchase online.The total price of each course is to be calculated in accordance with the totalnumber of teaching hours contracted by the Client.

Cancellations andRescheduling

The Client agrees to pay for all the classes included ineach accepted, signed calendar. TheClient must immediately and directly inform the course coordinator, in writing,of any cancellation or rescheduling of any contracted classes. If the client isattending a One-on-one Course, the client can reschedule at any time at no costas long as they notify with at least TWENTY FOUR (24) HOURS in advance,otherwise the class will be considered as given. If the client is attending aGroup Course, they need to complete the course consecutively and will have twomake-up classes at the end of the program. Should the Client fail toprovide advance notification of a cancelled class in the terms described above,MCV Media, LLC will consider the class as given. In the case of cancelled classesnotified with the sufficient prior notice, agreement will be reached betweenthe Client and MCV Media, LLC regarding the reprogramming of the classes eitherduring the contracted language training course or at the end. In case theclient is no longer able to attend the classes, MCV Media, LLC will offer the optionsof credit for when the client’s schedule opens or transferring the remainingcredit to a friend or family member to attend a course. No refunds will beprocessed.

Payment Methods for Translation Services 

Any and all deferrals or partial payments of issued bills are expressly subject to the discretion and approval of MCV Media. 50% of the quotation will be paid prior to initiation of the project; the remainder when the project is received. Any other arrangement or partial payment of the issued invoice will remain subject to the discretion and approval of MCV Media.

Translation Cancelations

Should the Client, having confirmed the acceptance of a quotation and delivered all the source documentation for translation to MCV Media, cancel the contracted work, MCV Media will exercise its right to retain all deposited sums in concept of penalization and payment for services rendered. Should the Client, following completion and pending the delivery of the contracted work, cancel an accepted project, MCV Media will exercise its right to receive full payment of the quoted sum.

Business Categories

Translators, Language School, Language Training Aids