Business ProfileforKeeper

I filed my taxes end of March w/ Keeper and IRS said a check was posted on April 4th. I waited the 30 day period and a little more. It is now May 13th and I have still have not received my tax refund! I submitted a claim with IRS to get a replacement and they said it had been cashed although I have never received that check.The claim had a copy of the check and showed that someone had forged my signature! I have to file a claim to get a new check sent which puts my housing at risk as I was using those funds to move! This is the second time something weird has happened with Keeper Tax. Last year had a similar issue where I had a delayed return due to fraud! I selected direct deposit and put in my routing number. After not receiving funds in a while, I checked back in with Keeper and my documents and it was a COMPLETELY different routing number and account number and didn't receive funds until months later. I will not be using these services again and want a refund for this subscription as well as an explanation as to how my personal data is not safe as well as people getting sent checks and forging my signature. I am in med school, working multiple jobs and trying to help people, and there are organizations like yours that are scamming hard working people.This is a really bad business practice and I cannot trust this service anymore. We make the choices or not to make the world a better place. Make better choices to protect your clients.