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Find a Location

Cash App Taxes, Inc. has 1 locations, listed below.

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    Business ProfileforCash App Taxes, Inc.

    Tax Return Preparation

    At-a-glance

    Customer Reviews

    1.86/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    169 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1455 Market St Ste 600, San Francisco, CA 94103-1332
    BBB File Opened:
    11/17/2017
    Years in Business:
    7
    Business Started:
    8/24/2016
    Business Started Locally:
    9/17/2017
    Business Incorporated:
    8/24/2016
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Alternate Business Name
    • Credit Karma Tax, Inc. (formerly)
    Contact Information

    Principal

    • Mr. Rob Stern, Customer Contact

    Customer Contact

    • Mr. Rob Stern, Customer Contact

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    169 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Cash App changed my information I put in and when it was filed I got audited for my address. I am upset that my information is being changed from what I entered in. I also had an incident I feel my identity was stolen off Cash app. I am unable to get my tax return because of this and feel Cash App should be held responsible Please help.
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa L

    1 star

    03/26/2024

    I have been trying since last April to get my refund after filing through Cash App Tax. They told me to contact the **** and the *** told me to contact them. Finally I received written confirmation from the *** that my taxes were NOT FILED! Since then I have been contacting Cash App Tax once a week to no avail. I have tried investigating how to refile but I haven't figured it out. I have hundreds of dollars in refund due me, and so far I've gotten nothing.

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