We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tax Negotiators

Priority Tax Relief
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We began service in Dec 2024.we have paid around 4 or 5 thousand or more with this company. They promised us to reduce out tax debt and get it down to a reasonable payment we could handle. We contacted this firm after we received *** notification on back taxes. The company wanted ******* paid up front we were already making payments with the *** they told us to stop that payment and they would handle everything with the ***. First of all we don't have that kind of money, if we did we would not need this company's assistance. They agreed to ***** dollars a month from us. when they could not get us a loan to cut the cost back a little they wanted ******************************************************************************************** pay bills. Again if we had that kind of money we would not be looking for help. Fast forward 3 months. they have not contacted us. my emails have been returned un deliverable and i just received 7 certified letters form the ***. How could that happen if they were keeping up with the contract and stopping all issues with the ***?

    Business Response

    Date: 04/30/2025

    We have reached out to the clients and will work with them to resolve this issue. 

  • Initial Complaint

    Date:01/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a notice from the *** stating that I owe them $42,000 due to an audit for the period 2022. I also received a call from Priority Taxes, Mr. ******* ****** told me his company would handle that situation. He said $4000 was the cost for my case, he immediately transferred me to a financial company that approved exactly the amount of $4000. after that,I never heard from Mr. ******* I texted, and emailed, and no answer, Different people started calling me saying they were waiting for documents from the ***. I got a text asking me to call a number and I did, was another *** who told me I was in a horrible situation, and to fix the case they needed an extra $32,000 I asked him to send me the explanation in writing he said he was not working for free, I guess he forgot they already got $4000 and did nothing. I sent an email to Mr. ****** he talked to me and transferred me to his "legal department" The new *** told me how bad the situation was how I would have an audit again this year and that they were saving me paying $100000 to IRS, he said he would do it for $****** and I was a winner paying "only" ****** and also 5-6 months of $10,000 to IRS. After I denied since they were trying to put me on another $****** loan and was denied, they never called me again, now I owe them $4000 and also have to pay $42,000 to the ***. The company has a lot of issues for what I read with customers.

    Business Response

    Date: 01/07/2025

    We will review this complaint and rectify with the client directly. She is requesting a refund and we will work with her on such. 

     

Priority Tax Relief is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.