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Find a Location

Colonbroom has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Colonbroom

      315 Montgomery St San Francisco, CA 94104-1856

    Business ProfileforColonbroom

    Subscription Boxes

    Additional business information

    Additional Info:
    A review of this company’s website shows the business is located in Vilnius Lithuania. Without a US location, BBB is unable to process complaints. To file a complaint against companies out of the country, consumers should go to www.econsumer.gov.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    315 Montgomery St, San Francisco, CA 94104-1856
    BBB File Opened:
    8/10/2022
    Business Management
    • Mx. Customer Service, Customer Service Representative
    Contact Information

    Principal

    • Mx. Customer Service, Customer Service Representative

    Customer Contact

    • Mx. Customer Service, Customer Service Representative
    • Mx. Juste Petraviciute, Owner/Operator

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    When I purchased the product they added on another product without my understanding (I realize I clicked some button but Im 33 years old and it shouldnt be that easy to trick me, imagine how many elderly folks they get with this tactic!). I ended up paying twice the amount I wanted to pay which caused overdraft fees due to the account I was using not having enough funds added to it (since I thought I was only paying once!). When I messaged them about this they did not offer any apology or credit to my account etc. I was also signed up for a subscription I forgot to cancel it and as soon as I saw the notification (less than 24 hours) I messaged the company and requested they cancel the order. They refused and sent me a tracking link as the reason. The link only states that a tracking link was created. I know how to read **** tracking information. I just want them to cancel my order and quit playing around until its actually too late and it has been shipped.

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    jennifer B

    1 star

    03/14/2024

    i would put zero stars if i could. i tried the product over a year ago. it didnt do what they said it would do and tasted disgusting. i never ordered again. my credit card info was stolen. someone placed an order for this product and used my name and credit card and a different shipping address. i told the company that i did not order this and that i had my info stolen and they said they would not refund me the purchase price because they already shipped it to an address that was not mine ( an abandoned church that doesnt get mail delivery)! they didnt care that it wasnt my order. unjust company .. dont care about the customer or fraud involved with their company. overall horrible product that doesnt do what they claim and tastes horrible!

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