Sauna Equipment
My Sauna StoreAbout
About This Business
Products and Services
Business Details
- BBB File Opened:
- 4/3/2009
- Business Started:
- 3/1/2006
- Business Started Locally:
- 3/1/2006
- Business Incorporated:
- 3/28/2006
- Type of Entity:
- Corporation
- Business Management:
- Mr. Jacob Kurnovsky, Owner
- Number of Employees:
- 2
Additional Contact Information
- Principal Contacts
- Mr. Jacob Kurnovsky, Owner
- Customer Contacts
- Mr. Jacob Kurnovsky, Owner
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Enlighten Sauna stands behind every product we sell and want you to be 100% satisfied with your experience with us, even in the return shipping process. Before sending any item/product out, every package goes through a quality check to make sure all products leave our warehouse in perfect shape. If you are not satisfied with your Enlighten Sauna purchase, you can return it for replacement or refund. All returns must be authorized by Enlighten Sauna prior to return shipment, simply request and RMA (return merchandise authorization) within 90 days of your invoice. Customers are responsible for all shipping/handling costs in any circumstance. All returns
must have a tracking number to show proof of return. Refunds will be issued in the same method of payment as the original payment. It can take anywhere from 3 to 7 business days for payment to be credited back to you from Enlighten Sauna.
If you received missing or damaged merchandise please notify Enlighten Sauna within 48 hours of delivery in order for the issue to be resolved. Damaged items need to be kept in original packaging and our shipping department will arrange the damaged product to be picked up. Always save some sort of confirmation (tracking number, PRO number, or any sort of receipt) to obtain a full refund or exchange. If you are not completely satisfied with your new product simply return the merchandise with your invoice and we'll be 100% happy to offer a replacement, exchange, or refund providing the product is in new condition (was not used for sweating even once). - Business Categories
- Sauna Equipment
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