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Business Profile

Purses

Louis Vuitton Americas Client Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Purses.

About

About This Business

This company offers luxury leather goods, footwear, accessories, ready-to-wear, fine jewelry and watches.

Years in Business: 171

Business Details

BBB File Opened:
11/30/2012
Business Started:
1/1/1854
Business Started Locally:
1/1/1854
Business Incorporated:
6/17/1982
Type of Entity:
Corporation
Alternate Names:
Louis Vuitton USA, Inc.
Louis Vuitton Americas
Louis Vuitton
Business Management:
Client Services, Manager
Number of Employees:
10

Additional Contact Information

Customer Contacts
Client Services, Manager

Additional Information

Refund and Exchange Policy
All merchandise returned for exchange, store credit or refund must be in perfect, sellable condition and accompanied by the original or gift receipt.   

Returns to our Online Store:

• Merchandise may be exchanged within one (1) month of the original purchase date, or may be returned for a full refund (except personalized items and Watches & Jewelry) within fourteen (14) days of the original purchase date.

Returns to a Louis Vuitton Store:

• Merchandise may be exchanged or returned for a store credit within one (1) month of the original purchase date to any Louis Vuitton store or may be returned for a full refund (excluding locations in leased department stores) within fourteen (14) days of the original purchase date (except personalized items and Watches & Jewelry).  When returning to a Louis Vuitton store, PayPal purchases may only be exchanged or returned for store credit within one (1) month of the original purchase date.  Please visit http://us.louisvuitton.com/eng-us/stores to locate a store near you.

For perfume returns the crystal wrapping must remain sealed and not tampered with for an exchange, store credit or refund to be accepted.

Watches & Jewelry may only be returned at watch/jewelry boutiques for exchange or store credit only. When returning watches or jewelry, the customer must bring back the complete product, including the packaging, instructions leaflets (with the warranty certificate on the final page), product certificates (such as COSC and GIA, where applicable) and the invoice.

All personalized items are final sale and cannot be returned or exchanged.

A refund may only be made in the same currency country as the original purchase.
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