Business ProfileforPostal Chase

NOT RECOMMENDED. I took about 5 pieces of framed professional artwork, and a few articles of clothing to be shipped to a friend. I was told by the guy (*********** or ******, maybe) at the counter that he would personally pack the items, that I could not insure the items unless I put them all in separate packages (false statement I found out later), and that he would call me with the *** tracking number once he package it himself. When I called back to get the tracking number, he gave me an incorrect one. Long story short, after much run-around, talking to the owner (*****), them blaming ***, not their usual driver for pick-up, etc, they "LOST" all of my items, and of course as they told me I couldn't get the insurance, I just got the basic value that comes standard with shipping... and I didn't use my credit card or I would have disputed all of the charges. The main point is the artwork is lost forever to my friend and myself, and I had told the guy that it was important to me which is why he said "oh, don't worry, I will pack it myself..."...I honestly am not sure they even packed up my items. I think this business is dishonest and I would not ever recommend them to anyone.I think the BBB should look at the reviews and possibly investigate this business, as I truly believe they never packed or shipped my items. I never write reviews on here or on yelp, but this one was too much to let go of. This happened roughly two years ago and it took me this long to be able to write about it.