Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Maxferd Jewelry And Loan of SF has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMaxferd Jewelry And Loan of SF

            Pawnbroker

            Additional business information

            Additional Info:
            Maxferd Jewelry and Loan San Francisco offers loans which adhere strictly to the California Financial code. This means our loan periods and interest rates are strictly regulated by the State of California so you will never be overcharged. We offer a 4 month loan on all items which can be renewed at any time to extent your loan with us. We go even further with Jewelry Loans under $2500 by offering our customers the option to “Rollover” the loan at the end of the 4 month period without paying any interest or principal payments for an additional 4 months, therefore giving our customers up to 8 months with no payments. Currently interest rates are set by The State of California for all loans under $2500 and that rate averages to apx 3% per month on almost all loans with a processing fee that ranges from $5-$30 depending on the loan amount. If you have any questions regarding the exact amount you will pay back we are happy to help. Just give us a call and we can go over the exact details of any loan you may need. But don’t forget we also give a promotion rate of 0-1% for first time customers. Again, give us a call to discuss the details. 
            See all additional business information

            Contact Information

            201 Kearny St

            San Francisco, CA 94108-4502

            Visit Website
            (415) 885-1634

            Business hours

            10:00 AM - 6:00 PM
            Business Hours
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 5:30 PM
            Closed

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Maxferd’s offers quick, confidential, cash loans and savings on estate jewelry to the public.

            Products & Services

            Jewelry: Rings, Earrings, Bracelets, Watches, Necklaces, Chains, Charms and more!

            Business Details

            Location of This Business
            201 Kearny St, San Francisco, CA 94108-4502
            BBB File Opened:
            2/1/1977
            Years in Business:
            35
            Business Started:
            7/18/1988
            Business Started Locally:
            1/1/1884
            Business Incorporated:
            7/18/1988
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            7
            Alternate Business Name
            • The Collateral Lender, Inc.
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            10:00 AM - 5:30 PM
            Su:
            Closed
            Additional Contact Information

            Fax Numbers

            • (415) 399-1825
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/14/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased a Cartier love bracelet from Maxferd on May 17, 2022 for over $9k. I noticed the paperwork did not match with the serial number on the bracelet and I asked about the authenticity of the bracelet. I was guaranteed that it was authentic and I would be given $500 refund for the paperwork error. On September 11, 2022 my husband took the bracelet to Cartier in ******** to have it serviced for me. We were informed the bracelet is a counterfeit item. I called Maxferd and was told that there is nothing they can do because it is past their return window. I told them I was not trying to return the item and was hoping we could work together to solve this issue. They were not at all willing to assist in anyway. In fact they told me its unfortunate that the bracelet is fake and sometimes a few of those do fall through the cracks. I am writing this in hopes that I will get some refund back, but more importantly to caution buyers when buying from Maxferd. They are unable to authenticate a piece of jewelry and will not stand by their products. And they certainly lack the compassion and sympathy you would expect from a business.

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.