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Business Profile

Internet Services

HackerOne, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hackerone blocked my account and have essentially stolen my funds awarded to me by other organisations. They done this after taking my PII while filling my tax declaration. They in short used me to provide a service, then after the service was rendered, they stole my information and banned me.

  • Initial Complaint

    Date:08/17/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    HackerOne disabled my HackerOne Support Portal Account unfairly and I want the issues all fixed ************************************************************* ******************************************************** ***************************************

    Business Response

    Date: 08/17/2023

    On August 15th, the user in question submitted a request to HackerOne Support via the Freshdesk Support portal. This request was deemed to be indicative of a spam request by the agent handling the ticket. Upon review of the interaction and the account by Support & Mediation leadership, we can confirm that the ticket was correctly closed as Spam and the user correctly blocked from submitting tickets in the HackerOne Support Portal. This was after it was discovered that this user had previously submitted 77 tickets to Support with similar spam messages. While the users Support portal access has been restricted, the users HackerOne platform account remains active.

    Customer Answer

    Date: 08/18/2023

     
    Complaint: 20485591

    I am rejecting this response because:

    They are trying to censor me unfairly and theyre not helping me restore my account no matter what and I will wait until Im able to restore the account if I really have to and if all else fails then Ill either use other bounty bug program alternative websites in the meantime and afterwards and Ill also keep advocating against all the unfair censorship on the Internet and in my personal life and they are falsely accusing me of spam even though Im trying to make the tickets all on topic and related to bounty bug programs and Im trying really hard to act all appropriately as much as humanely possible and Im trying to be an ethical hacker myself and Im trying to use bounty bug programs to fight against any unfair censorship that Im facing on the Internet and in my personal life with unfair situations that Im trying to all fix and overcome with bounty bug programs and others including free psychic readings and beyond etc. and Im trying to contribute to HackerOne and others in all very positive ways and do things for the greater good of myself, everyone and everything and beyond etc. instead of wasting everyones time and energy with foolish non-sense because I dont put up with any foolish non-sense from anyone and anything and beyond etc. at all 

    Im also a very strong Christian ******** and I believe that I should honour God, *********************** and the Holy Spirit and others and resist the fear of man / the fear of disapproval according to the Bible 

    Im also trying to make money all ethically, sustainably, supernaturally and physically with bounty bug programs and free psychic readings

    I also keep using bounty bug programs to be able to order and sell products without any and all of the issues with Internet Safety especially after being taught by ******* with Brown **** the ** ****** Social Worker with how to be safer on the Internet and on social media 

    Theyre is also other things I might have to address in the future but Ive tried to keep it as simple and straight to the point as I wanted and needed to 


    Sincerely,

    *************************

HackerOne, Inc. is NOT a BBB Accredited Business.

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