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Business Profile

Internet Services

Bleacher Report Live

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I won a TD Trifecta competition through the B/R Betting platform during the first weekend of the playoffs this past season. As a result of this win, I was promised to be shipped a B/R Betting hoodie free of cost. After repeated attempts to contact Bleacher Report and the people in charge of the B/R Betting stream, I have been promised the hoodie and asked for my address several times, yet I have never received anything. I was mainly in contact with the usernames @bagelandlocks_ and @mbolling. I have been a loyal user of ********************************************* for over a decade and have recommended for countless friends to join the platform, but this has quite possibly been the worst dealing with a business that I have ever experienced.

  • Initial Complaint

    Date:11/22/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a pay per view that I was unable to watch. I have contacted them over and over again and to this day, still nothing has been resolved. And I have already had to make a credit card payment so I wouldn't be late.

  • Initial Complaint

    Date:05/28/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for AEW double or nothing for ***** and it will not stream. They will not give me any description as to why other than my payment is pending. ******, the customer service rep. Will not give me her id number or let me speak to a supervisor.

  • Initial Complaint

    Date:03/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 6 I ordered a ppv and didn't watch because it didn't stream on TV I sent email saying that I wanted my money back I sent everything they asked for still nothing

    Business Response

    Date: 03/15/2023

    Hi there, 


    *****************************************************************


    *****************************************************************************************

    B/R Editorial Support 

    Customer Answer

    Date: 03/15/2023

     
    Complaint: 19597577

    I am rejecting this response because:

    Sincerely,

    ***********************

  • Initial Complaint

    Date:03/07/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a pay per view "***" named *** Revolution via their app available on the amazon fire stick and they never let people know their app was experiencing technical difficulties in which no one could watch the **** I had posted a complaint on ******* to Bleacher Report and saw that quite a LOT of people were posting the same complaint. The *** is still unavailable to watch as of this writing due to "technical difficulties" - again which Bleacher Report failed to notify customers of.I would like going forward Bleacher Report to 1. Fix their app 2. Notify customers if the app isn't working BEFORE they purchase a *** they can't even watch (like make the *** unavailable for purchase to begin with)3. I would also like Bleacher Report to issue a FULL REFUND to everyone who made a purchase of the *** Revolution *** *** on Sat Match 3rd 2023- regardless if they were able to ******* or not as possibly thousands of viewing customers were completely ripped off. Thank you for your time.

    Business Response

    Date: 03/10/2023

    Hi there, 


    *****************************************************************


    *****************************************************************************************

    B/R Editorial Support 

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