Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Liberty Mutual Insurance provides insurance products and services, including global property and casualty insurance. The company assists clients with risk mitigation, helping businesses and individuals protect themselves from potential financial losses. Liberty Mutual engages in various strategies and innovations to enhance its offerings, such as enterprise strategy and research initiatives. The company supports community efforts by collaborating with partners to serve and empower people in need. Liberty Mutual is also committed to promoting an inclusive workplace and advancing diversity, equity, and inclusion. The business provides services to residential and commercial customers.

BBB Accredited Since: 8/12/2024

Years in Business: 114

Products and Services

Car Insurance, Motorcycle Insurance, Personal Liability Protection, Homeowners Insurance, Renters Insurance, Condominium Insurance, Personal Liability Protection, Flood Insurance, Identity Fraud Expense Coverage, Commercial Insurance, Insurance

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
9/4/1991
Business Started:
1/1/1912
Business Incorporated:
11/28/2001
Type of Entity:
Corporation
Alternate Names:
Liberty Mutual Group
Liberty Mutual Home and Automobile Insurance
Safeco Insurance of America
Safeco Insurance
Liberty Mutual Insurance
Business Management:
Mr. Elmer Spartz, President
Number of Employees:
45000

Additional Contact Information

Principal Contacts
Mr. Elmer Spartz, President
Customer Contacts
Mr. Elmer Spartz, President
Fax numbers
Primary Fax: (866) 245-4572
Other Fax: (206) 473-6721
Additional Phone Numbers
Other Phone: (925) 734-9200
Other Phone: (925) 308-7978
Other Phone: (925) 778-0204
Other Phone: (925) 838-6310
Other Phone: (925) 935-8460
Other Phone: (617) 357-9500
Other Phone: (617) 574-6688
Other Phone: (877) 566-6001
Other Phone: (800) 332-3226
Other Phone: (415) 392-8011

Licensing information

  • The company states that they are licensed to operate in all 50 states, the District of Columbia, Puerto Rico and all provinces in Canada. The company states that their insurance offerings and services comply with each state’s regulations.

Additional Information

Other Resources
California Department of Insurance/CDI
300 Capitol Mall, Suite 1700
Sacramento CA 95814
Phone Number: (800) 927-4357
http://www.insurance.ca.gov/
Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Business Categories
Insurance Companies

Latest Reviews

  • john T

    "My basement flooded due to a frozen pipe that prevented water from being pumped out on 2/8/26.Liberty Mutual initially responded and advised getting a mitigation service to deal with the damage." ... Read full review

  • Todd B

    "Absolutely sick from this company. We have been with Liberty since 1995." ... Read full review

  • Tamisha R

    "My vehicle was stolen. I have fully complied with Liberty Mutual Insurance." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.