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Find a Location

Aleenk Technologies has 1 locations, listed below.

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    Business ProfileforAleenk Technologies

    Electronics and Technology

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2 Beach St Pier 39, San Francisco, CA 94133-1205
    BBB File Opened:
    12/12/2021
    Business Management
    • Mx. Customer Service, Manager of Client Services
    Contact Information

    Principal

    • Mx. Customer Service, Manager of Client Services

    Customer Contact

    • Mx. Customer Service, Manager of Client Services

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    In June 2023, I took my kids on a short trio to *************. I visited this Aleenk Technologies location. I purchased three phone chargers in the amount of $354. One immediately started glitching and would charge appropriately and another one was forced into the charging port and damaged my sons brand new ******* galaxy S22 by one of the salesman to prove it fit and I didn't realize what he had done until I got back to my hotel room. The very next day, I went back to the store to return them. The girl who sold them to me realized that there was a problem but said they were final sale and had no way of returning my money. She advised me to contact my bank and file a claim. So I did! And SHE TOOK BACK THE MERCHANDISE!!! Now, July 22, 2023, after over a 1 month investigation, the bank decided they could not return my money because Aleenk provided a receipt of purchase and I had no documentation showing the store took back my merchandise. So now I'm out my money and the merchandise! I have tried calling the store several times but the number is not a legit number. PLEASE BEWARE OF THIS PLACE!!! I have left a phone message with the number on the website and emailed them today but I'm sure i won't hear back. My next move is to fly back out there and confront this sales girl who completely scammed me!!!! This place is selling crappy products at high prices and literally robbing people with the "No Returns" thing that they do not tell you about at all until you try to return!! Don't buy from them!!!! They need to be shut down!!! BIG TIME SCAMMERS!!!

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Minglong Y

    1 star

    05/06/2024

    I bought a power bank from here. The Hong Kong manager said, fully charged bank I can charge three mobile phones, the funny thing is, I charge the bank Already overnight. Next day I had a city walk.My iphone battery was dead. I used the bank, just 30mins, this power bank is out of power. My phone wasn't fully charged and Very slowly. I ****** the review of this store, know that so many Bad reviews similar to me. this is a tourism fraud definitely. many people have my same product quality problems, I ****** the relevant information of the brand, there is no any information. The product also doesn't come with any instruction. I paid $100 for a poor quality product, and Amazon probably only paid $25or so for the similar stuff.Next day, I took receipt and product to return the store. and the manager told me that I could not return the goods.Omg! That's illegal. I don't know how such a fraudulent business managed to survive for so long.As a same Chinese. I know very well that his goods are just rubbish from small workshops. I have complained to my bank, returned the transaction to me, and will campaign to BBB. Hope more people know that. I don't think this store's gonna last long. When I left, I felt ashamed to be same Chinese.

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