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Business Profile

Computer Hardware

Purism, SPC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

Reviews

This profile includes reviews for Purism, SPC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Purism, SPC has 2 locations, listed below.

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    • Purism, SPC

      50 California St Ste 1500 San Francisco, CA 94111-4612

    • Purism, SPC

      One Market Street, 36th Floor San Francisco, CA 94105

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Kevin P

      Date: 06/07/2023

      Total nightmare. Not worth a cent or moment of your time and energy. The company runs like a piggy bank for themselves, rarely making good on the products the promise or offer.

    • Tyler B

      Date: 05/17/2023

      I was told that i would be getting a refund within a few weeks from purism but they have refused to give me my money and it has been 6 months. They sold me a phone years ago that has never come to fruition. There was delay after delay, some of which was beyond their control but they never communicated in a meaningful way to their customers. I have filed a report with the ********** attorney general for fraud because I am being illegally withheld from my money. I suggest others do the same. I purchased a product not a crowd fund like they keep lying about. I purchased a specific phone and they never delivered and now they refuse to respond to my emails even though they said they would help me in a few weeks once my order came up in the line. This company is the worst that i have ever dealt with. They must be stopped from defrauding any more customers.

    • Alena S

      Date: 12/05/2022

      I haven't been able to use the phone, the battery doesn't last a day (even when I don't use the phone at all). The fact that they have a 30 day return policy on a $2,000 product is astounding. I have now got a system error code on my phone. I've had nothing but issues with their phone.

    • David C

      Date: 11/30/2022

      I purchased the Librem 5 *** cell phone with 128 GB Memory card. I returned the phone within the 30 day authorized return period for a refund as I was dissatisfied with its performance. No refund has been made and it has been over 90 days. Multiple emails to sales person. I have acknowledgment of receipt of returned item within the 30 day period for allowed return. Followed up with emails at 30 day intervals, each acknowledged.I have made a complaint to the CA attorney general with no subsequent response from Purism. Clearly this is not an ethical company.

    Purism, SPC is NOT a BBB Accredited Business.

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