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Business Profile

Clothing

Everlane

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Lex G

    Date: 07/27/2025

    Terrible company. Inhumane labor practices, unethical production, and terrible customer service. Orders will be cancelled without so much of an email. Sizes are inconsistent. Clothes shrink and fall apart. Colors bleed onto everything. If I could give it 0 stars I would.

  • anna g

    Date: 06/03/2025

    They have the worst quality They have the worst quality shoes. I bought a pair of sandals, wore them for one summer and the literally broke in 1/2. I told their customer service and they did nothing to make it right, which makes me also question the ethics of the entire company. Horrible.

  • Falon T

    Date: 09/04/2024

    This company emailed me countless times when I have never signed up for their emails or website, which then forced me to sign in to even delete my apparent subscription. I have never had an account on this website. I've asked for them to delete the account THEY CREATED and have not heard back from anyone at their company. I have received one email every day from this company - and again, I never signed up for their marketing emails, nor have I ever shopped with them or had any reason to. It seems as though I was auto-enrolled on their marketing list for some reason. I have no intention of shopping with them now or ever.

  • Taniya T

    Date: 10/31/2023

    I placed an order for Everlanes merino wool sweater during their sale. It has been canceled twice now. First it was cancelled from my first order and then I placed another pre order for it , which was again cancelled. I got cancellation email stating out of stock as the reason and that their site had a glitch which allowed me to place an order. But the site and stores have this item in this color in stock. I called and checked couple of stores just to do my due diligence. It seems to me that they promised sale on this item and now dont want to deliver at the sale price. Next day of sale also, this item is available and in stock on their site. So if I need this item, I would need to pay full price. Shameful and greedy behavior Everlane!! I used to love your products.

  • Gloria C

    Date: 10/30/2023

    Everlane return policy is 30days from their shipment date not 30 days from when you receive items. I found returning incorrect shipment items on their time for correction and responses by text or email does not count toward quality costumer care. I am not stuck with over $200 of items that are the wrong sizes why.their response 1 day over the return policy period.. why should one be penalized for their response and return process????.. and Everlane has ignored my request explain they dates they took away from me and made this unreasonable determination.

Everlane is NOT a BBB Accredited Business.

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