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          Find a Location

          Esurance, Inc. has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileEsurance, Inc.

            Auto Insurance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            650 Davis St

            San Francisco, CA 94111-1904

            Visit Website
            Email this Business

            Customer Reviews

            1.07/5

            Average of 146 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,295 complaints closed in last 3 years

            129 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company is committed to improving the car insurance experience with various online tools and 24/7 claims service.

            Products & Services

            Esurance, Inc., offers auto and home insurance

            Business Details

            This is a multi-location business.

            Find a Location

            Esurance, Inc. has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              650 Davis St, San Francisco, CA 94111-1904
              Email this Business
              BBB File Opened:
              11/22/1999
              Years in Business:
              26
              Business Started:
              7/1/1998
              Business Started Locally:
              7/1/1998
              Business Incorporated:
              10/22/1987
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              1650
              Alternate Business Name
              • Esurance.com
              • Silicon Sierra Holdings, Inc.
              • Esurance
              • Esurance Company of New Jersey
              • Esurance Property and Causalty Insurance Company
              • Esurance Customer Service Center
              Business Management
              • Mr. Stuart Lewis, Compliance Manager
              Contact Information

              Customer Contact

              • Mr. Stuart Lewis, Compliance Manager
              Additional Contact Information

              Fax Numbers

              • (800) 926-2869
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Auto insurance

              Customer Complaints

              1,295 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/09/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I am not liable for this debt with ESURANCE AN ALLSTATE COMPANY. i do not have a contract with ESURANCE AN ALLSTATE COMPANY. they did not provide me with the orignal contract as I requested. I never had esurance insurance at that time.
              Read More
              Read 1294 More Complaints

              Customer Reviews

              146 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kirsten O

              09/19/2024

              This business is a DISGRACE. We were hit by someone who had esurance and it has been a nightmare trying to get reimbursed for the totalled car due to their negligence. They offered a despicable amount for the car, in which we did their job and sent them listings of similar cars within 500 miles and they offered us only $300 more when these cars were THOUSANDS of dollars more. So not only am I forced to buy a new car that is worse than the car I had before an accident that I wasn't at fault for, but now have to deal with the pain and headache of dealing with medical bills, purchasing a new vehicle and being without a vehicle for over a month and a half. These people should be ashamed of themselves & deserve even worse than a 1 star rating.
              Read 145 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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