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Business Profile

Artificial Intelligence

Bee Computer

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Intelligence.

Complaints

This profile includes complaints for Bee Computer's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bee Computer has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/18/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased their pioneer device on June 19th and havent received it or even an update about it. I have emailed with zero response. This unacceptable.

      Business Response

      Date: 07/28/2025

      Weve processed a full refund for your order directly through *******. You should see the refund reflected in your account shortly.
      At the moment, all orders are experiencing delays, and shipping is scheduled to resume in September. We sincerely apologize for the inconvenience and appreciate your patience.
      Thank you for your understanding.
      Best regards,

      Customer Answer

      Date: 07/28/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      **** *********

    • Initial Complaint

      Date:06/10/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A ******* **** produced by a company called Bee was ordered on their website 4/30/25 and delivered to me 5/9/25. The order number was ****. I immediately decided I didn’t want it, never used it, and as there was a 30-day return policy, I contacted them via email to initiate the return and as below the return was accepted.
      "Return in progress
      May 17
      Your return was approved. We emailed you a return shipping label, or you will receive one soon."

      Using the mailing label they provided I sent it to Bee, *** **** **** ********* *** ********* ** 94109-2408 and per **** tracking below it was received by them 5/24/25 at 10:23 AM.
      **************************************************************************************************

      To date there has been no refund of the $49.99 as promised. I have been unable to locate a phone number for the company but used all three emails I found as below to ask why no refund had been issued with no response to date.

      ***************
      ***************
      **********************

      Business Response

      Date: 06/10/2025

      Hi Robert,
      Thank you for reaching out and sorry for any confusion.
      We’ve reviewed your case and can confirm that your refund has already been processed on our end. I've attached a screenshot from our ******* backend showing the refund status for your reference.
      Please note that while the refund has been issued, it may take a few business days for the funds to appear in your account depending on your bank or payment provider.
      We appreciate your patience, and please don’t hesitate to reach out if there’s anything else we can help with.
      Warmly, *****

      Customer Answer

      Date: 06/13/2025

      Better Business Bureau:



      I returned the ******* **** to Bee on 5/24. 18 days later on 6/11 I received an email notifying me that the refund had been approved and today 6/13 the credit was posted to my credit card. This seems a very slow process. However complaint ID ******** is now resolved.



      Sincerely,



      Robert S*****

    Bee Computer is NOT a BBB Accredited Business.

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