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Business Profile

App Developers

Readdle

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in App Developers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reached out to dispute the charge with the Apple App Store, but was denied. I reached out to my bank, but they were closed today. I filed a complaint on the Readdle website and also sent them a video and pictures showing date and charges. I deleted and canceled the 7 day free subscription on day 1 of the 7 day free trial. If I had kept it, when they charged me yesterday, it would have only been day 5, 2 days early from their quoted 7 free days of trial. This is what I sent them below: Hello, I had downloaded the app to delete some typed info from a form then deleted the app and canceled the subscription on the first day of the 7 day free trial. This was on June 13th, 2025 that i downloaded, started the 7-day free trial, and also deleted the app and canceled the subscription. So, the 7 day free trial would have ended on June 20th, (tomorrow), if I had kept it, but got charged yesterday morning, June 18th, 2025. (Supposedly, day 5 of the 7 day free trial.) This is me telling you that I dont want your app, nor your subscription on day 6 of the supposedly 7 day free trial that I already cancel on June 13th, 2025. I dont want the app, nor the subscription, & I want a refund of $86.59 in the full amount taken out of my bank account. The info is also wrong in Apple App Store (which my family and I have had this trouble before) it says I deleted it May 30th, 2025 (which May 30th, 2026 is a year from that date) and isnt the correct date of deletion nor cancellation. I sent a short video of the three photos (attached below with the horse) of the form I altered and it shows the date of when it happened, as well as the other photos I attached below other photos in an email I sent to them. From the email *********************

Readdle is NOT a BBB Accredited Business.

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