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Business ProfileforRoad Runner Sports Inc
Current Alerts For This Business
On March 7th, 2024, the business responded to BBB's letter outlining the pattern of complaints with their plans to eliminate the pattern by taking steps to improve the customer experience when cancelling. Consumers are advised to call 1-800-743-3206 or email them via the "contact us" link on their website to cancel. Consumers do have the option to wait to speak to an agent or leave a call back number and not lose their place in the queue. Lastly, customers should also double check to ensure they are not providing alternate contact information than what was submitted upon signing up ,as their account may not be located."
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 5553 Copley Dr, San Diego, CA 92111-7904
- BBB File Opened:
- 8/12/1994
- Years in Business:
- 36
- Business Started:
- 3/7/1988
- Business Incorporated:
- 3/7/1988
- Type of Entity:
- Corporation
- Alternate Business Name
- RoadRunner Sports
- Kelly's Running Warehouse
- Business Management
- Mr. Michael Gotfredson Jr., President
- Mr. Ryan Rothwell, Director of Customer Experience
- Contact Information
Principal
- Mr. Michael Gotfredson Jr., President
- Mr. Ryan Rothwell, Director of Customer Experience
Customer Contact
- Mr. Ryan Rothwell, Director of Customer Experience
- Additional Contact Information
Fax Numbers
- (858) 636-7650Primary Fax
Phone Numbers
- (800) 636-3560Other Phone
- (858) 974-4200Other Phone
- (858) 636-7650
Customer Complaints
183 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/12/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
93 Customer Reviews
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Most Recent Customer Review
Julie W
04/22/2024
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