Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Sunset Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jennifer K

    Date: 02/18/2024

    We chose Sunset two years ago to manage our home when we had orders to deploy overseas. In the first year, we experienced a handful of issues including unresponsiveness, delays, and frequent maintenance expenses that I had to advocate were either excessive or unwarranted. Several of these expenses were refunded to me. For example, landscaping was billed every month to me but I found out that they weren't even going out every month. I only found out because I asked for a virtual inspection of the home and the yard was in shambles. I was shocked. They refunded me the money. There are quite a lot of examples I have actually, all documented- feel free to message me if you need any more. Because I had to oversee these expenses so frequently, I felt like I was managing them and it was stressful. I wrote them a letter outlining my complaints one year ago. They said they would do better to take care of us. I gave them one more year, and their delays and negligence continued. I had to constantly manage the funds that were taken out and advocating for our money and our home became exhausting. Overall, they cost me thousands of dollars. And I'm not talking in management fees. They cost me thousands in repair that was due to their negligence of our home. Even the end became pretty ugly. They admitted they made mistakes and asked how they could remedy it. When I said they should help remedy it by fixing the problem at their expense, it was crickets. They literally just won't respond to my emails. That is the type of people they are. I am a person that gives people the benefit of the doubt, and gives chances whenever I could. I can honestly say Andrew and **************, dishonest businessmen. They never once looked out for my best interest. They are eager to take your praise but don't want to be accountable for their mistakes. I wasted too much time and money on them- I truly recommend you look elsewhere to avoid the many headaches our family endured.

Sunset Property Management is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.