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          Find a Location

          Petco Animal Supplies Inc has 1353 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Petco Animal Supplies Inc

              10850 Via Frontera San Diego, CA 92127-1705

            • Petco Animal Supplies Inc

              9125 Rehco Road San Diego, CA 92121-2270

            • Petco Animal Supplies Inc

              9125 Rehco Rd San Diego, CA 92121

            • Petco Animal Supplies Inc

              10410 Friars Rd San Diego, CA 92120

            • Petco Animal Supplies Inc

              1215 Broadway #D Chula Vista, CA 91911

            Business ProfilePetco Animal Supplies Inc

            Pet Shop
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            10850 Via Frontera

            San Diego, CA 92127-1705

            Visit Website
            (858) 453-7845

            Customer Reviews

            1.08/5

            Average of 227 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            753 complaints closed in last 3 years

            311 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers pet supplies and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Petco Animal Supplies Inc has 1353 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Petco Animal Supplies Inc

                10850 Via Frontera San Diego, CA 92127-1705

              • Petco Animal Supplies Inc

                9125 Rehco Road San Diego, CA 92121-2270

              • Petco Animal Supplies Inc

                9125 Rehco Rd San Diego, CA 92121

              • Petco Animal Supplies Inc

                10410 Friars Rd San Diego, CA 92120

              • Petco Animal Supplies Inc

                1215 Broadway #D Chula Vista, CA 91911

              Headquarters
              10850 Via Frontera, San Diego, CA 92127-1705
              BBB File Opened:
              3/8/1994
              Years in Business:
              33
              Business Started:
              4/16/1991
              Business Incorporated:
              4/16/1991
              Type of Entity:
              Corporation
              Alternate Business Name
              • Petco Animal Supplies Stores Inc
              • Petco
              • Vetco
              • Vetco Total Care
              • PETCO Corporate Headquarters
              Business Management
              • Ms. Katherine Belliveau, Corporate Premier Support Lead
              Additional Contact Information

              Fax Numbers

              • (858) 453-6585
                Primary Fax
              • (949) 240-2821
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              754 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              In April of 2022 I was signed up for Petcos ****************** without my consent by a cashier at the ***********., ********, ** branch who helped me download their app on my phone. I have been charged $19.99 each month ever since on a credit card I no longer use. I never used the service, never needed the service, and didnt know I was enrolled. After contacting Petco customer service, I was told they are only authorized to reimburse me for one year due to company policy. The only reason my credit card was on file is because I ordered pet food from their app. I am seeking to be fully refunded by Petco for these unauthorized charges. I was a loyal customer for 20 years.
              Read More
              Read 753 More Complaints

              Customer Reviews

              227 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              audry d

              04/15/2024

              2nd order within 1 month span to get cancel due to something that isnt my fault not within my control. gave me the option for a delivery window that wasnt available but still charged my card with NO ORDER. waited 1 week for a refund. 2 weeks later placed another order. and received an email of order delayed, no addtl info. called CS and was told to cancel and reorder due to no doordash drivers available. why would i reorder if youve already been unable to fulfill. i work 2 jobs, 6 days a week, ***** hours a day. i have to manage EVERYTHING tediously to every detail. no excuses for either party. this is unacceptable.
              Read 226 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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