Business ProfileforFon Jon Pet Care Center

This place does not deserve even one star. This place does not deserve to be in business. My family is in the middle of a move and we had to board our three dogs for a few weeks while showings, inspections, etc. were taking place. A few weeks into their stay we were notified that our Great Dane was hospitalized with pneumonia and possibly sepsis. We are currently awaiting more updates but it looks like we may have to put her down at just six years old. She is on oxygen and, according to the vet, uncomfortable. It is $4000 a day to keep her there and pneumonia recovery is a lengthy process. So even if we can afford to put her through 10-30 days of treatment, her chances of survival are slim. After finding out all of this, I went to visit the other two dogs. My English Mastiff had lost 45 pounds during her stay, wouldn't come when called, and wouldn't wag her tail. They "didn't notice" the weight loss or change in behavior. I got her in the car to take her home and five minutes into the ride she began coughing. I highly doubt that was the first time. I immediately took her to the vet where they did X-rays and found out that she also had pneumonia. Thank God I checked on her, who knows how long they would have waited to take action. After dropping her off at the vet, I went back for my Husky/Shepherd mix and talked to the owner about everything. He claimed he didn't notice anything wrong with my dogs. I don't believe that for a second, but regardless he should be transparent with everybody who is paying him money under the false impression that their animals are being cared for. I told him that he should give everyone whose animals are boarded an email or call letting them know that PNEUMONIA, A DEADLY ILLNESS, is going around the kennel. Not canine cough, as he calls it on the website. The most I could get him to do was put up a sign and slightly alter the message on the website although it still doesn't mention pneumonia or capture the severity of the situation. Any animal at the kennel could have it and it would go completely unnoticed and undiagnosed until it's too late. You would think they have enough experience with kennel cough that they would be able to catch and treat it before it progressed into something severe and deadly. We trusted them with our animals and it was the biggest mistake of our lives. Even the husky is not acting herself; she is lethargic and her eyes are red and full of gunk. We will be taking her to the vet as well. The owner took zero responsibility for anything, I don't know how he lives with himself. TL;DR - We boarded our three dogs here, they are all sick and one is dying. Treatment may end up costing over $100,000 and even if we can afford it there is a high chance it won't work. Illness, change in behavior, and extreme weight loss went completely unnoticed by the people we were paying to care for our animals. The owner refuses to take responsibility.