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Business Profile

Modeling Schools

Tower Talent

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Modeling Schools.

Complaints

This profile includes complaints for Tower Talent's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tower Talent has 3 locations, listed below.

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    • Tower Talent

      9466 Black Mountain Road San Diego, CA 92126

    • Tower Talent

      2667 Camino Del Rio S #210 San Diego, CA 92108-3733

    • Tower Talent

      2667 Camino Del Rio S #210 San Diego, CA 92108

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/09/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was looking for a Talent Agency to get a job and this Tower Talent came up. Theyre very misleading. They invited me to an audition and told me I made it congratulations and such & then convinced me by a sound to be good sales talked that was pushful & manipulative until you said yes. Her name is ********** pretended to be an actress & former model & turned out a lie. All she told me eventually turned out all lies afterwards but had me pay $4,500 for a supposed to be a lifetime contract that would give me classes on actings, musical, modeling, dancing whenever I could attend when they have the ******************** **** told me that what I paid includes a free website profiles for their client, free self tape and video reels but it wasnt the case. She made it sound too good to be true. She said the outfits for the pictorials for my headshots and such are included but there were no outfits. I had a lousy picture a taken. I asked to have them create a talent profile for me but it didnt happen. When I asked for a self tape assistance and help create my reels they wanted me to pay more. Then to have more auditions they wanted me to pay $5,000 more but I didnt as I realized the place is a scam. They told me there are clients my age range but there were not. Only kids were there. The Talent instructors dont have a credibility as they never act before and never get paid for it. The place is bogus. The agents who conduct auditions were bogus and pretending to be from such talent agencies but not really. Then recently I sent an email to ***** Tower dated Jan to Feb **** the owner that I would like my moneys worth so where would I fit in to progress. She replied & mentioned of the classes going on that I already attended in the past & I went nowhere. I replied to her to send me the links for the online virtual class but she didnt sent any links and ignored me. Supposedly they would help me to find a job or assist me to get an opportunity for an entertainment job but it never happened. Its a ******************* program that I paid for and the owner was ignoring me!! Just took my money for nothing to me!! Obviously I get scammed. Its supposed to be a lifetime contract of assistance to get me a chance to earn in an entertainment job or gig but its not happening. I get scammed of $4,500. It cause me humiliation, stress, anxiety, depression and wearing the toll on me. I want to sue ***** Tower for a Breach of contract. I have a copy of it. Please help me get some justice. Its more than $4,500 that have cause me. Its not right that a place like her gets away scamming those who wants a job in entertainment industry. Their brochure advertised that a famous celebrities have trained in their place but its all lies. Their advertisements on their website and brochure are lies. Please help. Please advise. Thank you. ****

    • Initial Complaint

      Date:08/28/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing this letter to strongly dispute the charge of $6,300, which was taken from my account by **********************, **** This payment was made based on a verbal contract that was coercively obtained through high-pressure sales tactics and false promises of services that were never rendered. According to ********** law, the situation at hand clearly constitutes a violation of consumer rights and demands immediate resolution.In October 2022, I had a Zoom call with ***** and ****** from Tower Talent, during which they aggressively pushed me into signing up immediately, claiming that failure to do so would result in additional financing and interest fees. Such misleading tactics are inexcusable and violate the fundamental principles of professionalism and transparency in any business relationship.During the aforementioned call, ***** and ****** assured me that Tower Talent would provide various services, including making plans, scheduling photo shoots, booking hotels, and conducting prep classes in April 2023. However, despite their promises, Tower Talent failed to follow through on any of these commitments. No services were ever provided, leaving me utterly disappointed and dissatisfied.Furthermore, upon realizing the unprofessionalism and lack of accountability within Tower Talent, I attempted to cancel the arrangement. However, I was met with resistance, being told that the only option available was to transfer the money to another competition date. This further illustrates the company's disregard for its customers' rights and highlights its dubious intentions.Additionally, the breakdown of the payment shows that $4,200 was intended for *******'s participation in the competition, while the remaining $2,100 was allocated for *******s mother, Sous, attendance, which included access to classes both ******* and Sou never attended. The least this company can do is refund $2100 for the class that Sou never attended any classes. Sincerely,***********************

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