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Business Profile

Foot Appliances

The Good Feet Store

Reviews

Customer Review Ratings

1.62/5 stars

Average of 159 Customer Reviews

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Review Details

  • Review fromJames P

    Date: 03/17/2025

    1 star
    Save Your Money, The Good Feet store charged my wife $1800 with tax. The inserts hurt her feet and they have a No Refund policy . Scam,Scam,Scam
  • Review fromMichelle L

    Date: 03/07/2025

    1 star
    The company is a scam. I was hurting with plantar fasciitis. After 1 month of no relief and going in multiple times after that. The inserts are junk. I do not understand how people can screw people for $1500 and not help them. I could never treat a patient way.
  • Review fromRYAN O

    Date: 02/23/2025

    1 star
    Similar experience as everyone else. Overpriced inserts hurt my feet and they will not accept returns or refunds. The sales gimmicks were laughable but I just wanted some good inserts for my shoes. $1500 for $10 plastic junk inserts. The good scam store

    The Good Feet Store

    Date: 02/28/2025

    Thank you for your review. Good Feet is sorry to hear of your dissatisfaction with your purchase at your local Good Feet Store. We have reached out to the franchise representative on your behalf requesting they contact you for further assistance.
  • Review fromMelissa G

    Date: 02/22/2025

    1 star
    Theyre a big rip off. If the supports dont help you, you cannot bring them back. I spent $500 that I really didnt have thinking that help my feet. It didnt save yourselves save your money. Its not worth it and I will continue to tell as many people as possible. They are thieves. I think we should all band together and do a class action lawsuit. Thats how much I dislike them.
  • Review fromDenise H

    Date: 02/21/2025

    5 stars
    I had a wonderful experience at the good feet store in **********, **************. It was a wonderful day and I learned so much about my posture and my feet and as soon as I put the insole in, I could stand up straighter I had better balance, and my pain went away instantly.I know it sounds crazy and youre not gonna believe me, but it really did and Ive had knee pain Since I was 18 and I am now gonna be 60 and with these insoles I have no knee pain so my hats off or I should say my shoes are off for this wonderful experience and I look forward to getting better and better with this product.

    The Good Feet Store

    Date: 02/24/2025

    Hello ******, Thank you for your wonderful review. For over 30 years, The Good Feet store has been dedicated to improving quality of life for people who are experiencing varying degrees of pain -- often severe-- related to problems with their feet. For some, simply being out of pain is the end result. For others, it is restoring them to an active life of work and play.Our Good Feet Arch Support Specialist are there to help service our customers and to provide them with information regarding our products as well as fitting them with the finest prefabricated arch supports available. Theyre there to listen to the needs of their customers, to be thoughtful, compassionate, and understanding. Helping them to be able to Live The Life They Love. Kind regards,
  • Review fromGreg B

    Date: 02/10/2025

    1 star
    I would not recommend anyone to spend a dime at the Good Feet Store. Total ripoff. Im ashamed of the fact that I didnt do my due diligence on this place. Ridiculously over priced but at the end of the day didnt help me at all despite dealing with two different ********s and the third ******** just started and told me she had 2 weeks training. After a painful almost 5 months following their protocol I decided to go to a chiropractor. He diagnosed the problem and within 3 weeks my pain was gone and Ive been walking over ****** steps a day for 6 months now. The doctor even mentioned what the Good Feet suggested I wear was totally off. The ********s at Good Feet were generally friendly but thats about it. Ive tried to get a partial refund but it fell on deaf ears. Good Feet is truly a scam.
  • Review fromJustine W

    Date: 02/09/2025

    2 stars
    The orthotics are decent quality but they are custom fitted from a premade selection, not custom made for your feet. Thats a big difference. $1500 for a set of orthotics is crazy expensive. No return policy either. My problem is not resolved and I feel scammed. They tried to get me purchase shoes that didnt fit well for me and a way overpriced foot massager as well. I can not recommend them and wish I had done my research first. Disappointment and regrets from me.
  • Review fromZsa Zsa H

    Date: 02/08/2025

    1 star
    I was never verbally told that I could not return the $2,500.00 inserts and foot massage. When after 2 weeks of wearing the product, I developed severe pain in my legs. I called the corporate offices and was told that they would get back with me but they never did. I am a senior citizen and this doesn't work for me. VERY BAD EXPERIENCE WITH THE INSERTS.
  • Review fromMichael P

    Date: 02/08/2025

    1 star
    If customer reviews are not used in the rating, not sure what the point is? Anyway, Im sure they charge so much in order to keep slick stores open and pay their staff etc. The molded plastic of course is dirt cheap to make after the molds are formed and clearly they are NOT custom fit to each arch since they just go in the back to pull out the right ones in their fancy boxes. Anyway, thats all okay since they did work for me. But make sure you dont accidentally lose a pair when you throw away old shoes! They will DEFINITELY rip you off to get a replacement pair. After having paid 2000$ to get the set, they wanted 450$ to replace one pair. Jeez that definitely is a Rip-Off.
  • Review fromSteve L

    Date: 02/01/2025

    1 star
    Worse experience i have ever had Big rip off They sold me a product that made my feet hurt worst than they did before and refused to help make it good with refund was treated badly by there employees .Do not feel safe going g back to there store in **********

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