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Find a Location

B Street Veterinary Hospital has 1 locations, listed below.

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    Business ProfileforB Street Veterinary Hospital

    Emergency Vet

    Current Alerts For This Business

    Licensing:
    On 05/15/2017 BBB confirmed that B Street Veterinary Hospital had not obtained a necessary license from Veterinary Medicine Board. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.vmb.ca.gov - 9165155220

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers veterinary services. 

    Business Details

    Location of This Business
    2675 B St, San Diego, CA 92102
    BBB File Opened:
    9/30/2014
    Years in Business:
    17
    Business Started:
    2/15/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Pet Emergency & Specialty Center of South Bay
    Business Management
    • Dr. Elena Vassilev, Medical Director & Board-Certified Emergency and Critical Care Specialist
    • Mr. Fred Lakner, Hospital Director
    Contact Information

    Principal

    • Dr. Elena Vassilev, Medical Director & Board-Certified Emergency and Critical Care Specialist

    Customer Contact

    • Mr. Fred Lakner, Hospital Director
    Additional Contact Information

    Fax Numbers

    • (619) 237-0607
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On July 26th, 2023 at 9AM I took my dog, Bandit, to B Street Vet, I did not get him back until almost 10pm, (for x-rays!) an when i did, he was so drugged he was walking into walls, couldn't pull his tongue into his mouth it was so dry! I had to sprinkle water on his tongue drop by drop until there was enough moisture to enable him to retract it back into his mouth! They put a "make-shift" cast on his hurt leg (reason for visit) because they did not have any real casts at that moment that fit him and assured me that in a few days (Friday i believe) when the next cast shipment came in I could come in free of charge to get a real one put on. I made the mistake of letting him walk through a sprinkler 2 days later and the cast came off, I called and they luckily had the right sized cast and told me to bring him in! This time when i got him back he was not as drugged, they said they had given him 2 drugs one that could be reversed and one that has to be slept off, then (despite saying I would not have to pay) charged me for the visit. The doctor that put on the cast said "when you take him for walks in the morning put a bag on his foot so it doesn't get wet". So I took him for a walk. I took him back to vet next morning because his foot was pouring blood! He bled all over the waiting room, then finally took him back, About ****************************************************************** for taking him for a walk! And tried to charge me again! When i finally got someone to remember I was not supposed to pay last time, they decided to do this one for free, but since it was on their dime they gave him no anesthesia! Just a muzzle! What vet starts at the highest dose of anesthesia and then goes down!??? Apparently this one, and I see licensing issues! You guys at the very least have awful customer service! ****, chastising, forgetful, uncommunicative, abusive to animals!

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shawna R

    1 star

    10/12/2023

    I think they did my cat wrong my cat died in t there it is so sad

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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