ComplaintsforGreenPoint Credit
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Complaint Details
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Initial Complaint
05/24/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I have my mom who is deceased estate. She passed in 2020. A few months later a lien was put on her property. I paid the lien off last year in November 2022. I was told it would take a month to go through the system stating all issues are resolved. It is now May of 2023 and i have yet to get the title nor has anyone reached out to me concerning the title. The property is a **** mobile home that was purchased new. I reached to the clerk of courts after the debts was resolved and was told to go to the *** sign a form and get the title. I also contacted a lawyer who stated the same with a fee. Once I got to the *** they stated that it was a lien still on the property with a lien date of August 09, ****. The lienholder is BAHS **** of America FSB. I went to the **** of ******* and her name nor Social Security number could not be pulled up. I was given a sheet from *** with Residence and Mailing address of the lienholder. With no success of contacting anyone. I got more info from BBB and called : *****************-257-4117, ************, *****************-289-5746, 800-232-3075 ************ , ************ all these numbers went to a promo on medical alerts. I emailed several times with no response at all. Only an advertisement to get a loan. I need the title to my estate for business purpose.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.