Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software

Officetree

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.63/5 stars

Average of 54 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKayla G

    Date: 05/07/2023

    5 stars
    At first I had a issue with the set-up and billing, but with some communication and some clarity we worked out the issues with the service and billing. Liked the features of having extensions to accommodate my business. Resolved my issues in a professional manner. **************
  • Review fromCharisse C

    Date: 05/02/2023

    1 star
    Did charges to my credit card even after I stated to be notified of any charges beforehand.I thought I was getting a good deal on the service but want to know for sure what the cost was, the service wasn't even running during the so called trial period due to some kind of business verification. And then have the audacity to say that they are trying to work with you, Beware they are thieves and do not honor good business practices, the info is deceiving to say the least.
  • Review fromRobert S.

    Date: 02/22/2023

    1 star
    Office tree is a bad business, false advertising and bad business practices. Don't do it much better companies to deal with.
  • Review fromKeyonna S

    Date: 02/06/2023

    1 star
    This company has extremely poor CRM practices and has a poor working website. I used the company starting in Sept ************************************************* Oct then tried to cancel from Nov-Current. I reached out to their customer service and was basically harassed via email and phone when I requested 4/5x time have my account canceled. I was lied to by one rep saying that it was another rep who responded when in fact his name was the second rep who responded. They then threatened me with a lawsuit because I told them Id be reporting them to the BBB for their constant harassment and them continuing to try and charge me for random amounts. Do not utilize this service it barely works and has a poor operating system and the reps are bullies when you try to cancel.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.