Reviews

This profile includes reviews for National University's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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National University has 26 locations, listed below.

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  National University

  9388 Lightwave Ave San Diego, CA 92123-1426

  
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  National University

  2488 Historic Decatur Rd Ste 100 San Diego, CA 92106-6134

  
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  National University

  660 Bay Blvd Ste 110 Chula Vista, CA 91910-5200

  
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  National University

  33077 Ping Pl Bldg Fleet San Diego, CA 92147-5202

  
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  National University

  4025 Tripoli Ave Building #111 - MCRD San Diego, CA 92140

  

Review Details

• Review fromKathleen D

  Date: 07/23/2024

  1 star
  I have been attending the University since 2021 with ADA ************** The University and the professors have been aware of my condition. My condition worsened and I had to have several procedures throughout the term. I alerted the professor and financial advisor from week 1, week 3, and again at week 5 when my condition became untenable. There was no response. I asked my financial advisor to call. This forced me to work through cervical and spinal stenosis while getting radiofrequency ablation, and other treatments. Finally, the doctors decided there were no other options but surgery. Finally, the financial advisor answered only when I added MFS advising. She then tried to blame me for the problem because of my wording. It is a common courtesy to return emails and phone calls. National University has failed to accommodate that. Furthermore, after the class, they never responded to my LOA, threatened to withdraw me if I did not take another class administratively, and then did so. Now they withhold all of my personal information and will not allow me access to it. They tried to force me to continue taking classes even though I am handicapped and have an ADA ************** This is outrageous! Furthermore, I should be allowed access to my documents. This university is unreal!

• Review fromChhiv R

  Date: 06/28/2024

  1 star
  I have called multiple times for the past 6 months and almost always have to speak with someone different because the different advisors and enrollment specialists I leave messages for do not return my messages. The new ones try to help and we always get stuck on the same step: they get ready to register me for my class and tell me they will update me and silence. Nothing. When I leave a message on their direct line, the cycle starts again. I just want to take one methodology course with them. I don't understand why it is so hard. They really need to do an internal audit of their system and their employees if they want to stay in business. If I hadn't already taken one methodology class and earned a credential with them 11 years ago, I would have thought National University a scam.

• Review fromAshley C

  Date: 05/20/2024

  2 stars
  This will be my 2nd class while attending National University and I read a different set of reviews before my start date about the school and most were true, especially when the ppl complained about getting ignored and the unprofessionalism. They do take their time replying to a email. The information they have online is not what can be relied on when it comes to financial aid. There really isn't nobody to talk to about issues because you'll be waiting probably 2 weeks or more for a response. I was told financial aid disburse every 4 months when I did get a response and my question was how often do the students get their credit balance. So, I currently see enough aid disbursed for 4 classes meaning, since I'm 2 classes in it's aid left for 2 more classes. But I'm still waiting on a credit balance and is 45 days in almost on the 3rd class in another week. So to me it's looking like they don't disburse aid every 4 months, or 2 classes won't be getting paid for out of the 4 months, or I just won't be receiving my credit balance and they about to disburse aid for ***** This was supposed to be a ***** day wait. I wouldn't have never thought I'd be approaching the 45th day and was told, it'll probably take longer depending on the processing department. Online say 10 days after disbursement. Then my current class i noticed my discussion post in class was deleted. Worst off while waiting on my credit balance, I got a balance of $274 I'm like where did that come from. I've been in a school before that will charge a down payment to a house on your account and expect you to pay it back. I'm not even about to play that. Then they tells me I gotta take a 3 months break in October. They messed up Mother's day, now the holidays Xmas, new years, thanksgiving. The advisor said she don't know why imma have to take that 3 month break. That's crazy. Then I asked my professor how or where to check my papers in "turnitin" since it's required she said she don't know. Is the school real?

• Review fromAndre J

  Date: 05/15/2024

  1 star
  This business is very unorganized and unprofessional; the learning materials that are used often are more than 5-6 years old and outdated. The staff is unprofessional, the VA ********** was supposed to get verification of my enrollment on 04/22 and did not receive it until 05/15 despite it being a 2 business day process. Professors are unorganized, I had to go to my advisor to ensure I was never paired with a professor again; because, he refused to unlock the course unless I met with him and from the first week he didn't have availability until 4 weeks into the course. After complaining, sending documentation, and emails between me and the professor; the school sided with the professor despite the irrefutable evidence against the professor. I was forced to either accept an F or take more classes to bring my gpa back above a 3.0 so I can at least transfer. I originally enrolled in North-central and they were great; but when National University took over it has gone down hill and the standards for the workers are nonexistent. NEVER ENROLL HERE IF YOU VALUE YOUR MONEY AND SANITY!!!

• Review fromDavid B

  Date: 02/29/2024

  1 star
  I was automatically withdrawn from the university due a financial aid system error. I was supposed to list it as Northcentral university on my FAFSA. I was placed in the returning student program. I waited for Three months. My advisor for re-entry was *********************. She rarely communicated with me and was almost never available. I called each week and could never get a straight response for any of the other re-entry team advisors. I was told there was a backlog and that they really had no idea when I would be starting classes. It seemed like they really didn't have it together and that there was a lot of disorganization. I am choosing to pursue my degree somewhere else. For the price the customer service was absolutely terrible.

• Review fromAmber T

  Date: 02/19/2024

  1 star
  This school was the biggest scam! I started with this school because of its promise of flexibility and fast track to my BSN. In the end they cost me so much time and money and I ended up completing my degree with a different university. Online and in person classes had little to no support. I completed courses and then they would change the curriculum so the classes I took were obsolete and new classes were added to obtain my degree. This was hands down the worst educational experience I have experienced.
  

  National University

  Date: 03/01/2024

  Due to privacy regulations, we cannot release students information in a public forum. However, we can provide information on the basic requirements for admission to the *** program at NU. All candidates must complete certain prerequisite courses not part of the *** program but necessary to demonstrate their ability to understand essential math and science concepts. It is important to note that completing these prerequisites at NU does not guarantee automatic acceptance into the *** program. Candidates must still meet the minimum scores/requirements in their TEAS and the Math and Science courses. If students fail on their first attempt, they can improve their Math and Science skills and reapply to the program.

• Review fromYamyah B

  Date: 07/21/2023

  1 star
  Im really starting to hate this school. Im think about transferring. I have currently lost my health insurance and job due to the negligence of this school. I have literally been trying to get answers about the credential program and how the service provider works and no one has any answers. Theyre saying **** days TO ANSWER A QUESTION!! This is ridiculous. But its okay, because they still have their jobs and health insurance.
  

  National University

  Date: 08/22/2023

  ************ was informed that the Regional Clinical Practice Coordinator (****) has been communicating with the school district. The **** will ensure that ************ is placed in an appropriate district and given the necessary support to succeed in her intern credential.Sincerely,*************************

• Review fromJessica J

  Date: 07/12/2023

  4 stars
  I gave four stars because the only issue Ive had has been how expensive this college is. I have currently been attending National University for four months and everything has been a pleasant experience. I had some complication with admissions, and I did get a few different answers. But I eventually spoke to the right person, and everything was cleared away. I do think their staff needs to be trained better, I received a different answer to a very important question two different times. I do have the transfer to a college in my state due to how expensive National University is. I receive the most possible financial aid and I still owe $289, I don't know how that happened. Maybe because of the lack of grants and scholarships because I don't live in **********. I am hoping to find a school in my state that offers 4 week terms like NCU. Four week terms are the easiest way to go through college, in my opinion. As far as the professors, every professior Ive experienced with have been pleasant. I honestly wish I could stay at National University, but there is no way. I was hoping to use some of my financial aid for some of my indirect coa, and that's just not possible. NCU should offer better more scholarships

• Review fromStephanie R

  Date: 04/17/2023

  1 star
  Don't go here. They are unorganized and predators!!!!! If I could give zero stars I would. Everyone is incompetent except for a few professors. I withdrew from the school and requested a final detailed bill back in March. I had been waiting for a response besides the one stating that my withdrawal had been approved. Um you have no say in whether or not I attend. Then I get a letter today stating that my bill is now past due and will be going to collections and to give the debt collectors 10 days. Yeah right. I getting an attorney. These people are a joke and have harassed me every which way with these type of letters. When you ask for clarification on charges or why you would have statements showing your in default for months you already paid I was told that it is MY responsibility to notify the collections department of the financial departments job. I had an administrator on the line when I was told this and she had the ******** repeat herself because it sounded so irrational. Save yourself the headache go to a different school. This one is terrible. Plus the nurses that come out of here aren't that well trained. I've met many on the job. No thanks.