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Business Profile

Collections Agencies

Credit Solutions Corp
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Credit Solutions Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 47 total complaints in the last 3 years.
    • 27 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/25/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This account includes financing fees tied to a vendor system glitch.

      Business Response

      Date: 06/25/2025

      We beleive Mrs. ******* has the wrong company, we do not show her name in out system, if she feels we are the correct complaint we will need an SSN or CSC account # to verify, she may be looking for CREDIT CORP SOLUTIONS

    • Initial Complaint

      Date:05/19/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      . This third-party debt collector failed to follow proper procedure in handling account

      Business Response

      Date: 05/19/2025

      First, we do not have a ***** ******* in our system so would guess you have the wrong company, you may be looking for CREDIT CORP SOLUTIONS, they are a different company. Also without stating what proper procedure was not followed it would make it hard for anyone to respond, if you feel CREDIT SOLUTIONS CORP is the correct company we will need more information to locate your file such as SSN, an account #

    • Initial Complaint

      Date:05/15/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not accountable for the debt associated with *********. There is no contract between me and *********, and they have not provided the original agreement as requested.

      Business Response

      Date: 05/15/2025

      We are not CREDIT CORP SOLUTIONS; we are CREDIT SOLUTIONS CORP a completely different company and not associated with them. You can reach them at ****************

    • Initial Complaint

      Date:04/07/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not reliable for this debt with credit solutions corp, I do not have a contract with CREDIT SOLUTIONS CORPORATION, they did not provide me with the original contract as I requested

      Business Response

      Date: 04/07/2025

      This account is for a ********************** card Mrs. ******* had with Resource one credit union and defaulted on. The account was placed with CSC for collection on the $671.50 still owed. I don't show we received a request for documents. But we will get them from the Credit Union and forward to Mrs. ******** if she wishes to resolve her account she can contact us at ****************

    • Initial Complaint

      Date:04/03/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with **************. I do not have a contract with Credit Corp. Solutions they did not provide me with the original contract as I requested. I demand this account be removed from my credit report.

      Business Response

      Date: 04/04/2025

      You have the wrong company; we are CREDIT SOLUTIONS CORP not CREDIT CORP SOLUTIONS

    • Initial Complaint

      Date:03/14/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liability with this debt Credit Corp Solutions.I don't have a contract with this collection company trying to collect. They did not provide me with the original contract that was requested.

      Business Response

      Date: 03/17/2025

      We are not CREDIT CORP SOLUTIONS, we are CREDIT SOLUTIONS CORP different company and no affiliation with then, you can reach them at ************ in ********

    • Initial Complaint

      Date:02/23/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debit ************** or any other. I do not have any contract with any collection agency I did not sing any document. They did not provide me with the original contract I requested Account info ********************** CORP SOLUTIONS IN

      Business Response

      Date: 02/24/2025

      You have the wrong company we are CREDIT SOLUTIONS CORP and do not do business with that bank, you probably want CREDIT CORP SOLUTIONS at ************

    • Initial Complaint

      Date:01/21/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Credit Corp Solutions. I do not have a contract with Credit Corp Solutions. I do not have any contract with these people and have no account with them , no knowledge of any account.

      Business Response

      Date: 01/29/2025

      Mr. ****** will need to contact CREDIT CORP SOLUTIONS for this we are not them, we are CREDIT SOLUTIONS CORP a completely different company

    • Initial Complaint

      Date:01/17/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Credit Corp Solutions, I do not have a contract with **************, and they did not provide me with the original contract as requested.

      Business Response

      Date: 01/21/2025

      Mrs. ******** has the wrong company, we are CREDIT SOLUTIONS CORP, as she stated she is looking for CREDIT CORP SOLUTIONS. A completely different company she can reach them at ************** in ********

    • Initial Complaint

      Date:01/16/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with ***********. I do not have a contract with CREDIT SOLUTIONS CORP. They did not provide me with the original contract as I requested.

      Business Response

      Date: 01/16/2025

      We have not received a request for validation, we will get the necessary info and send it to Mrs. ******** The account is from a *********************** had with Kinecta FCU went delinquent on in ************************************************* the amount od $645.66

      Customer Answer

      Date: 01/20/2025

      The Burden of Proof falls on the collection agency not the consumer (me). I find it very concerning that this collection agency is not complying with legal requests. I request that the collection agency provide proof that they sent debt validation, as is my legal right. If the collection agency can't provide proof, I demand this account be removed from my credit report as is my right per FCRA SECTION 623.(a)(i). This is my last request before I file a formal complaint with the **** and FTC.

      Business Response

      Date: 01/21/2025

      As stated before we have requested the documentation to validate the account and will send it to Mrs. ******* via certified mail once we receive it, the law allows us 30 days to respond.

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