We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Veterinarian

VCA Mueller Pet Medical Center and The Pet Inn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Veterinarian.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Liala C

    Date: 06/17/2024

    Four days ago I took my baby into VCA off of Freeport on an emergency, my dog had collapsed and from what I could tell he stopped breathing when I picked him up he was limp I did what what I thought was correct I gave him mouth to nose. I then called and arranged for him to be seen. He had a cough for approximately 3 months that progressively gotten worse,. I figured it was not kennel cough it lasted to long. He had been rubbing his face often, I was thinking something wrong with his teeth, ear or throat. When we arrived they took him in and after several hours they put us in a room. The vet comes in and the first thing that she says is that I need to consider euthanizing my baby, that he has a heart murmur, congestive heart failure, fluid in his lungs that will need to be pumped out, and the beginning of collapsed trachea. I need to seriously consider the visits, lifelong medication and his life expectancy of approximately one year. She then hands me a tablet that shows the cost of his visit *******. I then tell her that I would consider it when or if the time comes. Maybe I mistook the look she gave me but when we left I honestly believed that my baby was dying and I was an inhumane monster for making him suffer and not euthanizing him. The next day the vet called to tell me the results of the blood work. She tells me she had a radiologist look at his film and his heart, lungs, and trachea are fine but his blood pressure was high and she wanted me to bring him in two weeks with an additional cost of ****** to have his heart, lungs, and ******* looked at again. She then tells me to stop the heart medication. Today after I gave my baby the medication she prescribed for high blood pressure I noticed he had rapid labored breathing and consistent panting.. I called the vet hospital informing them of these issues and I wanted to know if it was safe to stop the medication they never returned my call. I am happy she did not talk me into killing my baby.

VCA Mueller Pet Medical Center and The Pet Inn is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.