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Searchers of Records

USA-People-Search.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 18 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have the same issue that many other users have already complained about many times. I am working to fix some identity theft issues and am trying to remove my info from *** People Search's website. However, in using their process, when clicking on my specific results that appear in the search, it takes me to a completely different person's results. This means I can't use the process that is required to submit in the opt-out process. I attempted to use the contact form on their website, but no matter what I enter, the form will never submit. I am requesting that all of my information be removed immediately from my profile, and that all my personal identifiable information also be removed from anyone else's records. Please respond letting me know when I can check and verify that all of my information has been removed from everywhere on the site. Thank you.

    Business Response

    Date: 07/03/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 07/09/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

  • Initial Complaint

    Date:05/03/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am working to fix some identity theft issues and am trying to remove my info from *** People Search's website. However, using their process, when clicking on my specific results that appear in the search, it takes me to a completely different person's results. This means, I can't use the *** that is required to submit in the opt-out process. I attempted to use the contact form on their website but no matter what you enter, the form will never submit. I would like my all of my information removed immediately or I my attorney will be the next person to contact you. Please respond with your solution asap or fix your website so that the "View Details" options actually work and don't take you to someone completely different. Screenshots attached of my initial results vs what shows when I click "View Details" from my result panel.

    Business Response

    Date: 05/07/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 05/11/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. I was able to perform a search again and could no longer find my information in the search results.

  • Initial Complaint

    Date:01/02/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company (as well as their parent company ******************** have intentionally ignored multiple opt out requests to a point of possible malicious intent. This includes ones I have manually done and ones done for me by an opt out service. Their phone number does not reach humans. Their email contact just resubmits opt outs that never opt you out and they basically ignore the opt out requests. They answer no other questions about why they are intentionally deciding to completely ignore multiple opt out requests. They just keep starting useless new ones that they are going to intentionally ignore as well. I want to be opted out permanently on this site. 

    Business Response

    Date: 01/06/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 01/06/2025

    I am rejecting this response because:

    The main profile was taken down but my info remains on site so we need to solve the other part of the problem. Both this site and it's sister site FastPeoplesearch are openly refusing to take down phone numbers often a former significant other. She has never owned those numbers and now they refuse to update information they know is not correct. My info is still on site and spam calls looking for the former significant other who has never owned this number continue to come in when all I want to be left alone with those phone calls.


    Business Response

    Date: 01/07/2025

    Hello,

    Please ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.


    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 01/08/2025

    I am rejecting this response because:

    Company didn't even read my reply and sent an automated message. The issue is my phone numbers on someone else's profile. I want them gone as they never belonged to that person and I shouldn't get spam calls looking for them because of their error.


    Business Response

    Date: 01/09/2025

    Hello,

    Your number has been removed.

    Best Regards,
    ***-People-Search Customer Support

    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 01/10/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

     


  • Initial Complaint

    Date:12/07/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I do not want my personal information on this website ! I never gave permission to any source to post my information publicly! I been subjected to harassment and stalking by people . I want my info removed by the website ! I should not have to jump through the hoops when I didnt post it . Im willing to takes to court because this is outrageous!

    Business Response

    Date: 12/09/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE: USA-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 12/09/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

  • Initial Complaint

    Date:11/17/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    USA people search is posting tons of Informacion that I have NEVER opted in, nor approved its publication. Want my name and Family (related to) names removed from the records of this page. There are a number of people associated to my Address that no longer live or have never lived here. Need to remove all related information from my Address NOW! Appreciate your quick action on this

    Business Response

    Date: 11/19/2024

    Hello,

    We are happy to assist you with the removal of your information from our website.

    Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
    You will need to click 'View Details' on your search result to see the 'Remove Record' button.
    **********************************************;

    If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.

    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************

    Regards,
    USA-People-Search.com


    NOTE:  USAPeopleSearch is dedicated to helping you find people and learn more about them in a safe and responsible manner. USAPeopleSearch is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:05/03/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tried to find a way to opt out ALL my personal info from this site but can t find a way to do so. I have had my identy stolen and am working with all 3 credit reporting agencies to further protect. However they did a scan of my info found on the web and this site is one of them SO PLEASE remove all traces of my info from your site. Also I did not and will not give my true phone number as I have had to change it twice since my identy was stolen and I am now protecting that number also.

    Business Response

    Date: 05/03/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 05/04/2024

    I am rejecting this response because: I find myself on your site BUT LIKE I SAID WHEN I CLICK ON MY INFO IT MAKES ME GO THROUGH WAITING FOR SITE TO GENERATE IT. then once generated it asked me to pay to get my own info I am not paying to get my Info. Please tell me how to get around that. Also why can't you just go by the I fo I sent you here with out making me jump through hoops. I'm a senior citizen and not tech savvy. Please give me a link to get my info without having to pay

    *****


    Business Response

    Date: 05/06/2024

    Hello,

    Thank you for the opportunity to resolve your concerns regarding your information appearing on our site.
    After reviewing your request, we have found that your records have been removed from our site. What you are referring to are 'Sponsored Results', or advertisements, from our partners. You will need to contact them directly and have them remove your listing from that sponsored ad space.


    Best Regards,
    ***-People-Search Customer Support

    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 05/07/2024

    I am rejecting this response because: I just checked it again today.And this is what I see on your site, if it's missing.Then why am I even still able to pull my name up?There were five that the credit Bureau's said all had my information all of the other  4 of them have obliged and have removed my information.Yours is the only one left.Please remove it and stop giving me a hard time.Thank you.

    Business Response

    Date: 05/07/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:03/26/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ******************************* ********** ********. I want to opt out the 100 plus people pretending to be me from there websites. I want to be deleted removed. I contacted them but got and automated email back. I need help or talk to a live person.

    Customer Answer

    Date: 03/27/2024

    These are some of the names using my name on ***- people -search websites 

    Business Response

    Date: 03/27/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    ***-People-Search Customer Support
     
    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. ***-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 03/27/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

     

    I went through ************.com and they said this action out of other options were needed. That's why I contacted you.


  • Initial Complaint

    Date:03/19/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PLEASE REMOVE ***************************************************************************

    Business Response

    Date: 03/19/2024

    Hello,

    The link provided is not from our website. Please provide your URL that contains your details on our website so we may assist. 

    Best Regards,
    ***-People-Search Customer Support

    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. ***-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 03/19/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

  • Initial Complaint

    Date:02/22/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im wanting to file a complaint against ******** People Search) company/ website for putting my personal information out on the web and to the public!!! Its very unsafe for myself and my family!

    Business Response

    Date: 02/29/2024

    Hello,

    ***-People-Search  has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in *****************. Public records are created from a variety of sources, including phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.
    Although ***-People-Search provides public records, we don't create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so we strive to report the most up-to-date and accurate information possible; however, this information must be publicly reported by the person themselves.

    We are happy to assist you with the removal of your information from our website.

    Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
    You will need to click 'View Details' on your search result to see the 'Remove Record' button.
    *****************************************

    Best Regards,
    ***-People-Search Customer Support

    NOTE:  ***-People-Search  is dedicated to helping you find people and learn more about them in a safe and responsible manner. ***-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:01/03/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company Peoplesearch.com has been charging me $39.99 for the last 5 months for a membership that I've never been part of I've never tried to have any kind of dealings with this company please help make them leave me alone.

    Business Response

    Date: 01/05/2024

    Hello,


    ***-People-Search is a completely free search resource. We do not offer memberships and we never charge for use of our database.  You may need to contact your financial institution to get additional information on the company that is charging you.


    Best regards,
    ***-People-Search Customer Support


    NOTE:  ***-People-Search is dedicated to helping you find people and learn more about them in a safe and responsible manner. USA-People-Search is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

USA-People-Search.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.