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          Mattress Firm Town and Country Village has 1 locations, listed below.

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            Business ProfileMattress Firm Town and Country Village

            Mattress

            Contact Information

            2647 Marconi Ave

            Sacramento, CA 95821

            Visit Website
            (916) 482-1713

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            2647 Marconi Ave, Sacramento, CA 95821
            BBB File Opened:
            4/4/2022
            Years in Business:
            25
            Business Started:
            2/9/1999
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Shopping for a mattress? Do your research

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a king size mattress that was around $2000. I signed up for their finance plan to pay for it. Ran my credit and received a credit line. We schedule the mattress to be delivered. We received a mattress and it was several inches too short in length and width. The width was about 5 inches too short. We had another one delivered, again not the length in the description. We tried multiple mattresses and each time not the correct size. The associate told us that she cannot help us anymore and they were going to pick up the mattress and refund me. After already hitting my credit, without a bed, we kept the mattress. My problem is we bought a king size mattress and did not nor could not receive a king size mattress with the promised sizing. I would have not been upset it if was 1-2 inches off but these mattresses were off by 4-6 inches.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Northeast California

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            BBB Reports On

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