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            Business ProfileBailey Street Home

            Interior Decorator
            BBB accredited business

            Contact Information

            3321 Power Inn Rd Ste 310

            Sacramento, CA 95826-3893

            Visit Website
            (888) 280-1265

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            Customer Reviews

            4.38/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 7/31/2021

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3321 Power Inn Rd Ste 310, Sacramento, CA 95826-3893
            BBB File Opened:
            10/29/2019
            Years in Business:
            21
            Business Started:
            3/10/2003
            Business Incorporated:
            3/10/2003
            Accredited Since:
            7/31/2021
            Type of Entity:
            Corporation
            Alternate Business Name
            • BEC CA 2, Inc
            Business Management
            • Ms. Erin Mutter, Customer Service Manager
            • Mr. Mihran Berejikian, CEO
            Contact Information

            Principal

            • Ms. Erin Mutter, Customer Service Manager
            • Mr. Mihran Berejikian, CEO
            Additional Contact Information
            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/11/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Placed an order ******** in October 2023. Shipment has been delayed 3 times. But when I submit a ticket in their system, they close it without issuing a refund
            Read More
            Read 12 More Complaints

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            R. S

            12/13/2023

            The company appears to advertise and sell merchandise on their site that does not exist within their inventory. In my case they sold me an item and charged my credit card but they could not produce the merchandise. It was not until I contacted them 7 days after purchase to ask when my item would ship that I was informed that they did not have the item. It was only at that point that they offered a refund.It took me extra effort to get a live person to assist me through their Chat option online. Their published ***** customer service number did not connect me to a service person, but instead just told me to return to the website.I will never buy from this entity again.

            Bailey Street Home Response

            12/14/2023

            Hello,
            Thank you for getting in touch. After reviewing your order, it appears that the item was purchased on clearance with limited availability. Regrettably, we were unable to fulfill your order, and as a result, we have canceled it and initiated a refund for you. If you have any further questions or require assistance, please feel free to reach out. We're here to help.
            Read 12 More Customer Reviews

            Local BBB

            BBB of Northeast California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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